The Used Car Index

2017 Mercedes-Benz AMG C43 problems

NHTSA lists 23 complaints for the 2017 Mercedes-Benz AMG C43, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES-BENZ AMG C43.

At a glance

Complaints
23
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
10
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,292,258
Investigations
1
Open investigations
1
Manufacturer communications
143

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SEAT BELTS521.7%
WHEELS521.7%
AIR BAGS28.7%
ENGINE28.7%
POWER TRAIN28.7%
SEATS28.7%
SERVICE BRAKES28.7%
STRUCTURE28.7%
TIRES28.7%
ELECTRICAL SYSTEM14.3%
Top subsystems
SystemSubsystemComplaints
STEERINGELECTRIC POWER ASSIST SYSTEM1
TIRESSIDEWALL1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure939.1%0.79
restraint or airbag834.8%0.87
loss of control313.0%0.64
structural or corrosion28.7%0.94
noise or comfort14.3%0.89
Severities
LabelCountShare of taggedMean confidence
moderate2087.0%0.76
low28.7%0.69
high14.3%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 23 tagged complaints of 23 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

10 recalls.

23V854000

Date: 2023-12-15. Systems: STRUCTURE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Do not drive: No. Park outside: No.

21V197000

Date: 2021-03-19. Systems: STRUCTURE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Co (excerpt)

Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash. (excerpt)

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

21V058000

Date: 2021-02-05. Systems: COMMUNICATION, ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct veh (excerpt)

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. (excerpt)

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. (excerpt)

Do not drive: No. Park outside: No.

21V032000

Date: 2021-01-29. Systems: SEAT BELTS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

Do not drive: No. Park outside: No.

19V130000

Date: 2019-02-26. Systems: SEATS.

Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front (excerpt)

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury. (excerpt)

Remedy: Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number f (excerpt)

Do not drive: No. Park outside: No.

18V456000

Date: 2018-07-10. Systems: STRUCTURE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.

Consequence: If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Do not drive: No. Park outside: No.

18V207000

Date: 2018-03-29. Systems: SEATS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.

Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.

Do not drive: No. Park outside: No.

17V627000

Date: 2017-10-06. Systems: AIR BAGS.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AM (excerpt)

Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash. (excerpt)

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. (excerpt)

Do not drive: No. Park outside: No.

17V574000

Date: 2017-09-19. Systems: STEERING.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Do not drive: No. Park outside: No.

17V251000

Date: 2017-04-11. Systems: SEAT BELTS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front sea (excerpt)

Consequence: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

143 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM46
POWER TRAIN30
EQUIPMENT20
EXTERIOR LIGHTING13
STRUCTURE11
VISIBILITY/WIPER8
STEERING7
SUSPENSION6

11038187

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develop

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11037987

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil qu

11037616

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develo

11037487

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy The intent of this document is to reduce noise from high performance AMG brakes. AMG brakes are designed for performance under high load and in certain scenario

11037228

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro

11036516

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint a ? Harsh 1a 2, 2a 3, and/or 3a 4 shift a ? Jerky shifting a ? Jolting when accelerating from stop Cause Insufficient software application causing elevated K81/K27/B05 fill time adaptations and elevated torque adaptations for concerning shift. Note: Shift quality in E Performance models

11036511

Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res

11036142

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.

11036190

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for al

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
AMG C4323

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2017

Sources

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