The Used Car Index

2014 Mercedes-Benz B-Class Electric problems

NHTSA lists 20 complaints for the 2014 Mercedes-Benz B-Class Electric, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES BENZ B-CLASS ELECTRIC.

At a glance

Complaints
20
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,226
Investigations
2
Open investigations
1
Manufacturer communications
31

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1050.0%
ELECTRICAL SYSTEM735.0%
ENGINE630.0%
SERVICE BRAKES315.0%
FUEL/PROPULSION SYSTEM210.0%
UNKNOWN OR OTHER210.0%
ENGINE AND ENGINE COOLING15.0%
FUEL SYSTEM, GASOLINE15.0%
VEHICLE SPEED CONTROL15.0%
VISIBILITY15.0%
Top subsystems
SystemSubsystemComplaints
VISIBILITYWINDSHIELD1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control945.0%0.74
electrical electronic735.0%0.63
fluid or fuel leak210.0%0.48
fire or overheating15.0%0.98
mechanical failure15.0%0.46
Severities
LabelCountShare of taggedMean confidence
moderate1680.0%0.83
low315.0%0.76
high15.0%0.53

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 20 tagged complaints of 20 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

19V787000

Date: 2019-11-01. Systems: COMMUNICATION.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Do not drive: No. Park outside: No.

15V655000

Date: 2015-10-14. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.

Consequence: A vehicle stall increases the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

Do not drive: No. Park outside: No.

Investigations

2 investigations; 1 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

31 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM10
EQUIPMENT6
EXTERIOR LIGHTING6
POWER TRAIN5
SEATS2
STEERING2
ENGINE AND ENGINE COOLING1
STRUCTURE1

11017496

Date: 2025-04-28. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover

11017500

Date: 2025-04-28. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine i

11015640

Date: 2025-03-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the h

11009122

Date: 2024-10-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, VISIBILITY/WIPER.

Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting

11008091

Date: 2024-09-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the h

11007974

Date: 2024-09-21. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine i

11007753

Date: 2024-09-10. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation dia

11005294

Date: 2024-07-23. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the v

10248162

Date: 2023-12-04. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Crease formation on genuine leather seat covers in vehicles with low mileage A A?A A A A? Objects left on the seats for extended periods of time (pressure marks). A A?A A A A? Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). A A?A A A A? Light initial creases d

10241790

Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please car

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
B-CLASS ELECTRIC20

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2014

Sources

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