The Used Car Index

2018 Mercedes-Benz C 300 4MATIC problems

NHTSA lists 12 complaints for the 2018 Mercedes-Benz C 300 4MATIC, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES BENZ C 300 4MATIC.

At a glance

Complaints
12
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
104,663
Investigations
1
Open investigations
1
Manufacturer communications
140

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
STRUCTURE433.3%
UNKNOWN OR OTHER325.0%
ENGINE216.7%
AIR BAGS18.3%
COMMUNICATION18.3%
ELECTRICAL SYSTEM18.3%
SEAT BELTS18.3%
STEERING18.3%
SUSPENSION18.3%
VISIBILITY/WIPER18.3%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY4

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure325.0%0.90
structural or corrosion325.0%0.77
electrical electronic216.7%0.78
loss of control18.3%0.70
restraint or airbag18.3%1.00
unclear18.3%1.00
visibility or lighting18.3%0.99
Severities
LabelCountShare of taggedMean confidence
moderate758.3%0.86
low541.7%0.73

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 12 tagged complaints of 12 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

18V906000

Date: 2018-12-19. Systems: EXTERIOR LIGHTING.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 and C300 4MATIC vehicles. The headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the low beam headlight is not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.

Remedy: MBUSA has notified owners, and dealers will inspect the setting of the headlights and adjust them, as necessary, free of charge. The recall began March 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020008.

Do not drive: No. Park outside: No.

18V838000

Date: 2018-11-27. Systems: AIR BAGS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG C (excerpt)

Consequence: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009. (excerpt)

Do not drive: No. Park outside: No.

18V608000

Date: 2018-09-11. Systems: VISIBILITY.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.

Consequence: If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

140 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM42
POWER TRAIN27
EQUIPMENT16
EXTERIOR LIGHTING15
ENGINE9
ENGINE AND ENGINE COOLING8
STRUCTURE8
VISIBILITY/WIPER8

11038187

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develop

11038188

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11037987

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil qu

11037616

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develo

11037228

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro

11036511

Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res

11036999

Date: 2026-08-15. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage Detection ("DMTL") on your vehicle from the

11036142

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.

11036190

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for al

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
C 300 4MATIC12

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2018

Sources

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