The Used Car Index

2021 Mercedes-Benz G 550 problems

NHTSA lists 7 complaints for the 2021 Mercedes-Benz G 550, 1 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 15 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES-BENZ G 550.

At a glance

Complaints
7
With crash
1
With fire
1
With injury (complaints)
1
Injuries
15
Deaths
0
Recalls
7
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
242,722
Investigations
0
Open investigations
0
Manufacturer communications
131

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM457.1%
ENGINE342.9%
FUEL/PROPULSION SYSTEM228.6%
AIR BAGS114.3%
FORWARD COLLISION AVOIDANCE114.3%
SEAT BELTS114.3%
SERVICE BRAKES114.3%
SUSPENSION114.3%
VEHICLE SPEED CONTROL114.3%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEWARNINGS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic342.9%0.93
loss of control342.9%0.73
fluid or fuel leak114.3%0.91
Severities
LabelCountShare of taggedMean confidence
moderate685.7%0.90
low114.3%0.40

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 7 tagged complaints of 7 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

7 recalls.

24V659000

Date: 2024-09-09. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

Consequence: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Remedy: Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

Do not drive: No. Park outside: No.

23V445000

Date: 2023-06-26. Systems: FUEL SYSTEM, GASOLINE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Do not drive: No. Park outside: No.

23V097000

Date: 2023-02-17. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).

Consequence: A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.

Remedy: Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.

Do not drive: No. Park outside: No.

22V365000

Date: 2022-05-20. Systems: COMMUNICATION, ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connecti (excerpt)

Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. (excerpt)

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2 (excerpt)

Do not drive: No. Park outside: No.

21V483000

Date: 2021-06-25. Systems: SEAT BELTS.

Defect: Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Saf (excerpt)

Consequence: An unsecured child restraint system can increase the risk of injury during a crash. (excerpt)

Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

21V353000

Date: 2021-05-14. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

Consequence: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Remedy: Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

Do not drive: No. Park outside: No.

21V230000

Date: 2021-04-01. Systems: AIR BAGS, SEAT BELTS, SEATS.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during (excerpt)

Consequence: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

131 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM46
POWER TRAIN23
ENGINE21
STRUCTURE12
ENGINE AND ENGINE COOLING8
EQUIPMENT7
EXTERIOR LIGHTING7
STEERING6

11038187

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develop

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11037987

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil qu

11037616

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develo

11036607

Date: 2026-08-26. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE.

Complaint Consistently reproducible erroneous parktronic warnings from front with every key cycle. Cause The parking sensors are detecting the front brush guard. Remedy Complaint must be consistently reproducible and can occur multiple times a key cycle without obvious cause. NOTE: The parking syste

11036999

Date: 2026-08-15. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty coverage for the Diagnostic Module for Tank Leakage Detection ("DMTL") on your vehicle from the

11036142

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics. Cause Various root causes Remedy See attached diagnostic guide.

11036229

Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Complaint Oil leaks found on M176 or M177 engines diagnosed to be from the cylinder head cover area Cause Unknown (under investigation) Remedy If oil leaks are found at left or right cylinder head cover area please collect the following information and open TIPS case. 1. Collect photos of the leak 2

11036101

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. a ? If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary

11036190

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for al

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
G 5507

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2021

Sources

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