The Used Car Index

2025 Mercedes-Benz GLC 350 E 4MATIC problems

NHTSA lists 18 complaints for the 2025 Mercedes-Benz GLC 350 E 4MATIC, 1 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 8 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES-BENZ GLC 350 E 4MATIC.

At a glance

Complaints
18
With crash
1
With fire
0
With injury (complaints)
2
Injuries
8
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
144,049
Investigations
0
Open investigations
0
Manufacturer communications
182

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM844.4%
ENGINE316.7%
VISIBILITY316.7%
UNKNOWN OR OTHER211.1%
VEHICLE SPEED CONTROL211.1%
FORWARD COLLISION AVOIDANCE15.6%
LANE DEPARTURE15.6%
LATCHES/LOCKS/LINKAGES15.6%
SERVICE BRAKES15.6%
SERVICE BRAKES, HYDRAULIC15.6%
Top subsystems
SystemSubsystemComplaints
VISIBILITYSUN/MOON ROOF ASSEMBLY2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREBLIND SPOT DETECTION1
LATCHES/LOCKS/LINKAGESHATCHBACK/LIFTGATE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1055.6%0.93
loss of control527.8%0.83
mechanical failure316.7%0.64
Severities
LabelCountShare of taggedMean confidence
moderate1161.1%0.86
low527.8%0.64
high211.1%0.99

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 18 tagged complaints of 18 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

26V281000

Date: 2026-05-01. Systems: ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

Do not drive: No. Park outside: No.

25V533000

Date: 2025-08-20. Systems: STEERING.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Do not drive: No. Park outside: No.

25V379000

Date: 2025-06-06. Systems: STRUCTURE.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requireme (excerpt)

Consequence: In the event of a crash, insufficient impact protection can increase the risk of injury. (excerpt)

Remedy: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

182 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM105
POWER TRAIN14
VISIBILITY/WIPER13
STRUCTURE12
EXTERIOR LIGHTING11
STEERING11
SEATS9
BACK OVER PREVENTION8

11038189

Date: 2026-09-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Vehicle will not start after DC charging Warning in the instrument cluster related to Higha voltage on board electrical system The following fault codes related to stuck contactor can be found in the High Voltage Control units : PTCU a N127 (Powertrain control unit) a ? P154900 a Ther

11038188

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.

11037484

Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Complaint CEL illuminates and/or AC does not blow cold. Cause Potentially relevance to hardware and/or software Remedy Scenario 1: 1. If the AC does not blow cold air, replace compressor (if compressor's index and part number Figure 1 match against Table 1). a. If the compressor does not fall within

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11038175

Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status

11038174

Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the

11037834

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Whining / humming noises (described as foghorna like) from the drivetrain in the rear axle area during cornering. (figure 1) On the abovea mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. Cause Drivetrain resonance caus

11037806

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim

11037489

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the (A26/17 a MBUX multimedia system + instrument cluster (head unit)) to E333.8 / A236 904 19 00. Cause Head unit software (CIVIC206) Remedy NOTE: Do not replace any component parts The

11037243

Date: 2026-09-01. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Cause Internal failure of the scroll wheel within the AC compressor. Remedy Check the compressor's index and part number Figure 1 against Table 1. If listed please perform the following: 1. Replace the compressor, drier, and expansion valve using the applicable WIS instructions. 2. Flush the system

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GLC 350 E 4MATIC18

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2025

Sources

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