The Used Car Index

2017 Mercedes-Benz GLC problems

NHTSA lists 13 complaints for the 2017 Mercedes-Benz GLC, 2 of them mention a crash and 1 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES-BENZ GLC.

At a glance

Complaints
13
With crash
2
With fire
1
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
1
Open investigations
1
Manufacturer communications
102

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS323.1%
ENGINE323.1%
FUEL/PROPULSION SYSTEM215.4%
SERVICE BRAKES215.4%
STRUCTURE215.4%
ELECTRICAL SYSTEM17.7%
ELECTRONIC STABILITY CONTROL (ESC)17.7%
POWER TRAIN17.7%
SEAT BELTS17.7%
UNKNOWN OR OTHER17.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY2
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag430.8%0.95
fluid or fuel leak215.4%1.00
mechanical failure215.4%0.60
electrical electronic17.7%0.48
fire or overheating17.7%0.99
loss of control17.7%0.63
noise or comfort17.7%0.99
structural or corrosion17.7%0.92
Severities
LabelCountShare of taggedMean confidence
moderate861.5%0.81
high215.4%0.97
critical17.7%0.98
low17.7%0.44
none17.7%0.40

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

1 investigations; 1 open.

EA21002

Opened: 2021-09-17. Closed: Not listed.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt

Systems: AIR BAGS.

Linked campaign numbers: None listed.

Manufacturer communications

102 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT40
ELECTRICAL SYSTEM30
STEERING12
ENGINE AND ENGINE COOLING7
ENGINE5
POWER TRAIN5
STRUCTURE5
SUSPENSION5

10241531

Date: 2023-08-24. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (A?A A MBUSAA?A A ) is extending the warranty coverage on the intake line assembly in certain Model Year (A?A A MYA?A A ) vehicles listed belo

10241790

Date: 2023-08-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please car

10238437

Date: 2023-06-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY.

Mercedes-Benz AG (A?A A MBAGA?A A ), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (A?A A MYA?A A ) 2016 A?A A 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production speci

10238424

Date: 2023-06-09. Type: Service Bulletin/Repair Instructions. Systems: COMMUNICATION, ELECTRICAL SYSTEM, EQUIPMENT, UNKNOWN OR OTHER.

In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A A?C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)

10231024

Date: 2023-01-09. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the comp

10227145

Date: 2022-11-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and side window trim element. Remedy 1. Check if the complaint can

10227142

Date: 2022-11-07. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. A?A A? Driving over deeply recessed manhole covers A?A A? Driving over cross joints A?A A? Driving over extreme surface undulations 2. Permanen

10225820

Date: 2022-10-24. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Complaint Staining on door trim strips and top and bottom trim elements on rear side windows Cause Damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline detergent in car washes. Remedy 1. Check if the complaint can

10222461

Date: 2022-09-12. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures to follow depending on vehicle (differentiat

10222462

Date: 2022-09-12. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint Malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause Polarity reversal of the lines M20/1 (steering column adjustment motor, forward and backward) and M20/2 (steeri

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GLC13

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2017

Sources

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