The Used Car Index

2017 Mercedes-Benz GLE550E problems

NHTSA lists 3 complaints for the 2017 Mercedes-Benz GLE550E, 2 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as MERCEDES-BENZ GLE550E.

At a glance

Complaints
3
With crash
2
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,292,258
Investigations
1
Open investigations
0
Manufacturer communications
106

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL/PROPULSION SYSTEM133.3%
POWER TRAIN133.3%
UNKNOWN OR OTHER133.3%
VEHICLE SPEED CONTROL133.3%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control266.7%0.99
unclear133.3%1.00
Severities
LabelCountShare of taggedMean confidence
high266.7%1.00
moderate133.3%0.58

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

22V955000

Date: 2022-12-23. Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Do not drive: No. Park outside: No.

21V058000

Date: 2021-02-05. Systems: COMMUNICATION, ELECTRICAL SYSTEM.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct veh (excerpt)

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. (excerpt)

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. (excerpt)

Do not drive: No. Park outside: No.

17V828000

Date: 2017-12-18. Systems: EQUIPMENT, TIRES.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, "Tire Selection and Rims."

Consequence: Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Do not drive: No. Park outside: No.

17V816000

Date: 2017-12-18. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicl (excerpt)

Consequence: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691. (excerpt)

Do not drive: No. Park outside: No.

17V077000

Date: 2017-02-08. Systems: LATCHES/LOCKS/LINKAGES.

Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles (excerpt)

Consequence: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

DP22005

Opened: 2023-01-27. Closed: 2023-08-07.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele

Systems: ELECTRICAL SYSTEM.

Linked campaign numbers: 22V063000.

Manufacturer communications

106 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM30
EQUIPMENT13
EXTERIOR LIGHTING13
POWER TRAIN12
SUSPENSION10
STRUCTURE8
ENGINE AND ENGINE COOLING7
VISIBILITY5

11038186

Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra

11037211

Date: 2026-08-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a coasting condition to accelerator pedal application. May occur in all drive modes. Cause Duala clutch tr

11037228

Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro

11036101

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. a ? If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary

11036190

Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car 5.Speech Detection Service 6.Navigation 7.iHeartRadio 8.Traffic Cams Cause MB Apps is sundowned for al

11035005

Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar n

11034932

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnos

11033185

Date: 2026-05-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: a ? HERMES (N112/9) control unit: event code B15CE00 is

11032875

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the windshield from the A-pillar

11032599

Date: 2026-05-12. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.

Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnos

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GLE550E3

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2017

Sources

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