NHTSA lists 5 complaints for the 2021 Mercedes-Benz GLS580, 1 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCEDES-BENZ GLS580.
Recalls
See new recalls and investigations this week.
11 recalls. Showing the latest 10 of 11.
Date: 2024-03-15. Systems: ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Consequence: An overheated ground connection can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Do not drive: No. Park outside: No.
Date: 2023-06-26. Systems: FUEL SYSTEM, GASOLINE.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Do not drive: No. Park outside: No.
Date: 2023-03-17. Systems: VISIBILITY.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Consequence: Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Do not drive: No. Park outside: No.
Date: 2022-09-30. Systems: SEATS.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Consequence: A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
Do not drive: No. Park outside: No.
Date: 2022-09-12. Systems: STRUCTURE.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
Do not drive: No. Park outside: No.
Date: 2022-05-20. Systems: COMMUNICATION, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connecti (excerpt)
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. (excerpt)
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2 (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-04-08. Systems: ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Consequence: An overheated electrical cable can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
Do not drive: No. Park outside: No.
Date: 2021-10-22. Systems: VISIBILITY.
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Consequence: Detached rear glass can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Do not drive: No. Park outside: No.
Date: 2021-05-14. Systems: BACK OVER PREVENTION, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This coul (excerpt)
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. (excerpt)
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012. (excerpt)
Do not drive: No. Park outside: No.
Date: 2021-02-05. Systems: COMMUNICATION, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct veh (excerpt)
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash. (excerpt)
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
267 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 129 |
|---|
| POWER TRAIN | 28 |
|---|
| VISIBILITY/WIPER | 23 |
|---|
| STEERING | 20 |
|---|
| STRUCTURE | 18 |
|---|
| EQUIPMENT | 16 |
|---|
| SUSPENSION | 15 |
|---|
| EXTERIOR LIGHTING | 14 |
|---|
11038187
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develop
11038188
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
11038186
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra
11038176
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with XENTRY diagnosis. Verify the following connections are clean and tight. Correct any problems and retest p
11038174
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the
11037834
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Whining / humming noises (described as foghorna like) from the drivetrain in the rear axle area during cornering. (figure 1) On the abovea mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. Cause Drivetrain resonance caus
11037987
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil qu
11037806
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim
11037732
Date: 2026-09-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2a
11037616
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develo