Defect: MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2011 VEHICLES INCLUDING E-CLASS (212 PLATFORM), MANUFACTURED FROM JULY 2010 THROUGH FEBRUARY 2011, R-CLASS (251 PLATFORM), MANUFACTURED FROM APRIL 2010 THROUGH APRIL 2011, ML-CLASS (W164 PLATFORM), MANUFACTURED FROM JANUARY 2010 THROUGH MARCH 2011, GL-CLASS (X164 PLATFORM), MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011, AND MODEL YEAR 201 (excerpt)
Consequence: DIESEL FUEL MAY BE DEPOSITED ONTO THE HIGHWAY AND CREATE THE POTENTIAL FOR A CRASH. (excerpt)
Remedy: MBUSA WILL CONTACT OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE DIESEL FUEL FILTER IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MERCEDES-BENZ USA AT 1-800-367-6372. (excerpt)
Defect: MERCEDES BENZ IS RECALLING CERTAIN MODEL YEAR 2011 M-CLASS, MODEL W164, GL-CLASS, MODEL X164, E-CLASS, MODEL W212, R-CLASS, AND MODEL V251VEHICLES. THE O-RING MAY NOT HAVE BEEN PROPERLY LUBRICATED IN ALL CASES. LACK OF LUBRICATION CAN LEAD TO LEAKAGE OF THE FUEL FILTER.
Consequence: DIESEL FUEL MAY BE DEPOSITED ON ROADS AND MAKING THOSE ROADS SLIPPERY, INCREASING THE POTENTIAL FOR A CRASH.
Remedy: DEALERS WILL REPLACE THE FUEL FILTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT MERCEDES BENZ AT 1-800-367-6372. THIS CAMPAIGN HAS BEEN SUPERSEDED . PLEASE SEE RECALL CAMPAIGN 11V-496.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
8 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
POWER TRAIN
2
AIR BAGS
1
ENGINE AND ENGINE COOLING
1
STEERING
1
SUSPENSION
1
WHEELS
1
10038206
Date: 2014-01-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MERCEDES-BENZ: THE TRANSMISSION SWITCHES TO LIMP-HOME MODE WHILE DRIVING. GEARSHIFTS ARE NO LONGER POSSIBLE. THIS IS CAUSED BY A FAULT WITH THE RPM SENSOR. *RM UPDATED 9/20/11. *PE UPDATED 5/9/14. *PE
10041044
Date: 2011-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STEERING.
MERCEDES-BENZ: BATTERY DISCHARGE BECAUSE NO-LOAD DISCHARGE TOO HIGH. *RM
10039256
Date: 2011-05-31. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
MERCEDES-BENZ: THE MALFUNCTION LIGHT IS ON WITH MULTIPLE POSSIBLE TROUBLE CODES STORED. THERE COULD BE A PROBLEM WITH THE CAMSHAFT AND/OR SCORING OF A PISTON. *RM
10039259
Date: 2011-05-19. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.
MERCEDES-BENZ: INSTALLATION INFORMATION OF BOLTED WHEEL CONNECTIONS. ALL MODELS. *RM
10038977
Date: 2011-04-04. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM
10038218
Date: 2010-12-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
MERCEDES-BENZ: SOFTWARE UPDATE FOR HEATER LINES. *RM
10037408
Date: 2010-11-19. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
MERCEDES-BENZ: SHOCK ABSORBER PROCEDURE. *RM
10034306
Date: 2010-06-11. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
MERCEDES: AIRBAG DURABILITY AND RELIABILITY. AIR BAG SRS CONTROL MODULE (N2/2) DOES NOT HAVE A SET SHELF LIFE AND WILL NORMALLY BE RELIABLE FOR THE LIFE OF A VEHICLE. WITH 164, 216 221, 251 AND NEWER, THE AIRBAG CONTROL UNIT CAN BE RESET FIVE TIMES. WITH MODES 202, 210 AND NEWER, THE AIRBAG CONT
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.