NHTSA lists 1 complaints for the 2021 Mercedes-Benz S 500, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCEDES-BENZ S 500.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2025-02-24. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.
Do not drive: No. Park outside: No.
Date: 2024-10-25. Systems: COMMUNICATION, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
Consequence: A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
Remedy: Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.
Do not drive: No. Park outside: No.
Date: 2022-07-11. Systems: BACK OVER PREVENTION.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Do not drive: No. Park outside: No.
Date: 2022-05-20. Systems: COMMUNICATION, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connecti (excerpt)
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. (excerpt)
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2 (excerpt)
Do not drive: No. Park outside: No.
Date: 2022-04-01. Systems: STEERING.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.
Consequence: Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.
Remedy: Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.
Do not drive: No. Park outside: No.
Date: 2022-03-18. Systems: EXTERIOR LIGHTING.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.
Consequence: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.
Remedy: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.
Do not drive: No. Park outside: No.
Date: 2021-10-11. Systems: AIR BAGS.
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
Remedy: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Do not drive: No. Park outside: No.
Manufacturer communications
298 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 162 |
|---|
| POWER TRAIN | 31 |
|---|
| STRUCTURE | 28 |
|---|
| STEERING | 18 |
|---|
| VISIBILITY/WIPER | 17 |
|---|
| EXTERIOR LIGHTING | 16 |
|---|
| SUSPENSION | 16 |
|---|
| EQUIPMENT | 14 |
|---|
11038185
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Complaint Sporadic warning message in instrument cluster "Engine oil pressure, stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1a Read off oil level in instrument cluster and correct if necessary. 2a Perform ap
11038187
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9Ga TRONIC automatic transmission) and 725.1 (NAG3 facelift/9Ga TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been develop
11038188
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
11037484
Date: 2026-09-25. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
Complaint CEL illuminates and/or AC does not blow cold. Cause Potentially relevance to hardware and/or software Remedy Scenario 1: 1. If the AC does not blow cold air, replace compressor (if compressor's index and part number Figure 1 match against Table 1). a. If the compressor does not fall within
11038186
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra
11037379
Date: 2026-09-18. Type: Other. Systems: POWER TRAIN, STRUCTURE, SUSPENSION, VISIBILITY/WIPER.
Dear Dealer Partners, The part numbers listed in the chart below should no longer be installed and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is Thursday, October 8th, 2026. After October 8th, we will no longer accept returns of these parts. These par
11038175
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status
11038176
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with XENTRY diagnosis. Verify the following connections are clean and tight. Correct any problems and retest p
11037834
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Whining / humming noises (described as foghorna like) from the drivetrain in the rear axle area during cornering. (figure 1) On the abovea mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. Cause Drivetrain resonance caus
11037987
Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or jolting sensation may come from the drivetrain. It may be mistaken for a harsh shift. Cause Modified oil qu