The Used Car Index

2015 Mercedes-Benz S550 4MATIC problems

NHTSA lists 6 complaints for the 2015 Mercedes-Benz S550 4MATIC, 2 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES-BENZ S550 4MATIC.

At a glance

Complaints
6
With crash
2
With fire
0
With injury (complaints)
1
Injuries
1
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
24,226
Investigations
0
Open investigations
0
Manufacturer communications
9

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS116.7%
SEAT BELTS116.7%
SERVICE BRAKES116.7%
STRUCTURE116.7%
UNKNOWN OR OTHER116.7%
VISIBILITY116.7%
VISIBILITY/WIPER116.7%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1
VISIBILITYFIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag233.3%0.98
loss of control116.7%0.87
noise or comfort116.7%0.48
structural or corrosion116.7%0.92
visibility or lighting116.7%0.99
Severities
LabelCountShare of taggedMean confidence
moderate350.0%0.76
high233.3%0.98
low116.7%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 6 tagged complaints of 6 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

19V787000

Date: 2019-11-01. Systems: COMMUNICATION.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Do not drive: No. Park outside: No.

15V657000

Date: 2015-10-14. Systems: SEAT BELTS.

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionall (excerpt)

Consequence: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury. (excerpt)

Remedy: MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

9 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT4
ELECTRICAL SYSTEM2
ENGINE AND ENGINE COOLING2
BACK OVER PREVENTION1
FORWARD COLLISION AVOIDANCE1
INTERIOR LIGHTING1
LANE DEPARTURE1
UNKNOWN OR OTHER1

10207199

Date: 2022-01-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Complaint The range of the integrated garage door opener (GTO) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the range between the integrated GTO and the garage door hand tr

10206077

Date: 2021-12-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

"MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 A?A A Boost Pressure is Too High"" "

10205803

Date: 2021-08-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names.

10202531

Date: 2021-06-16. Type: Service Bulletin/Repair Instructions. Systems: INTERIOR LIGHTING.

Touch pad: Search lighting does not dim or does not turn on.

10187793

Date: 2021-01-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117

10176670

Date: 2020-05-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-B

10158365

Date: 2017-10-25. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, FORWARD COLLISION AVOIDANCE, LANE DEPARTURE.

Reversing camera nonfunctional on vehicles with code 805 YoM 14/1 (MY15)

10205154

Date: 2016-08-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER.

Gasket may settle causing a slight oil leak.

10135628

Date: 2014-10-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

iPhone mobile phone: Various complaints after software update to iOS8

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
S550 4MATIC6

Same model, other years

All model years | All Mercedes-Benz models

Other Mercedes-Benz models, 2015

Sources

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