NHTSA lists 4 complaints for the 2014 Mercedes-Benz SL550, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCEDES-BENZ SL550.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 3 | 75.0% | 0.95 |
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| restraint or airbag | 1 | 25.0% | 0.99 |
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Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 3 | 75.0% | 0.94 |
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| low | 1 | 25.0% | 0.88 |
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Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2019-11-01. Systems: COMMUNICATION.
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Do not drive: No. Park outside: No.
Date: 2017-03-14. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016 (excerpt)
Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash. (excerpt)
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-12-14. Systems: STEERING.
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts in (excerpt)
Consequence: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off. (excerpt)
Remedy: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-07-01. Systems: AIR BAGS.
Defect: Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 SLK 250, SLK 350, SLK 55 AMG, SL 550, SL 63 AMG, and SL 65 AMG vehicles manufactured March 19, 2014, through May 5, 2014. Due to an air bag assembly error, the front passenger air bag may not deploy properly. (excerpt)
Consequence: In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant. (excerpt)
Remedy: Mercedes-Benz will notify owners, and dealers will replace the front passenger air bag, free of charge. Mercedes-Benz distributed an interim letter to owners on July 17, 2014. A second owner letter was mailed after parts became available in mid August 2014. Owners may contact Mercedes-Benz at 1-800-367-6372. Note: Until the vehicle has been remedied, owners are advised that passengers or other (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
81 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 20 |
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| EXTERIOR LIGHTING | 12 |
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| EQUIPMENT | 11 |
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| POWER TRAIN | 10 |
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| ENGINE AND ENGINE COOLING | 9 |
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| SUSPENSION | 7 |
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| ENGINE | 5 |
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| STRUCTURE | 5 |
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11038186
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra
11037228
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro
11036101
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. a ? If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary
11035005
Date: 2026-07-14. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar n
11035003
Date: 2026-07-08. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnos
11034932
Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnos
11033016
Date: 2026-05-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the HERMES control unit (N112/9), it must be clarified by the legal department of the res
11033185
Date: 2026-05-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two conditions are also met: a ? HERMES (N112/9) control unit: event code B15CE00 is
11032875
Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the windshield from the A-pillar
11032599
Date: 2026-05-12. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnos