No complaints are listed for the 2024 Mercedes-Benz Tourrider Business. NHTSA's API and bulk file list none in this build.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCEDES-BENZ TOURRIDER BUSINESS.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-03-05. Systems: SEATS.
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2025 Mercedes Benz Tourrider Business and Premium transits buses. The fixate stop bracket on the driver's seat backrest may not be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Consequence: Without a fixate stop bracket, the backrest may fold forward during a crash and increase the risk of injury.
Remedy: Daimler Coaches will inspect the driver's seat and install a fixate stop as necessary, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 91.10T25237A.
Do not drive: No. Park outside: No.
Date: 2024-02-26. Systems: STRUCTURE.
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
Remedy: Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Do not drive: No. Park outside: No.
Date: 2024-02-23. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
Remedy: Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification were mailed March 26, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.
Do not drive: No. Park outside: No.
Date: 2023-12-22. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Tourrider Business and Premium coaches. The 120-Volt passenger outlets may not be secured properly, allowing them to detach.
Consequence: A detached 120-Volt outlet can shock passengers, increasing the risk of injury.
Remedy: Dealers will install a cavity socket and quadruple screw connection, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 54.10T23277A.
Do not drive: No. Park outside: No.
Manufacturer communications
5 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| ENGINE | 1 |
|---|
| FUEL/PROPULSION SYSTEM | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
11033756
Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This TI is issued because the fuel tank could lose leak-tightness. At high mileages, cracks could develop in the area of the weld seams on the stainless-steel fuel tanks.
11032397
Date: 2026-05-07. Type: Other. Systems: UNKNOWN OR OTHER.
This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.
11005566
Date: 2024-07-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Correct fuse assignment. Fuse assignment in vehicle could differ from the application documentation.
11003050
Date: 2024-06-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
Oil escape at the banjo bolt on the turbocharger.
10249474
Date: 2024-01-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Auxiliary heating software update.