NHTSA lists 1 complaints for the 2024 Mercedes-Maybach EQS SUV 680 4MATIC, 0 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as MERCEDES-MAYBACH EQS SUV 680 4MATIC.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
1
Injuries
2
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
14,912
Investigations
0
Open investigations
0
Manufacturer communications
194
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
STRUCTURE
1
100.0%
Top subsystems
System
Subsystem
Complaints
STRUCTURE
BODY
1
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa (excerpt)
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash. (excerpt)
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005. (excerpt)
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system softwa (excerpt)
Consequence: A sudden loss of drive power increases the risk of a crash. (excerpt)
Remedy: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
194 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
112
UNKNOWN OR OTHER
17
STRUCTURE
16
STEERING
14
VISIBILITY/WIPER
14
EXTERIOR LIGHTING
13
SEATS
9
SUSPENSION
9
11038188
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see attached video. If necessary, apply lubricant to the sleeves.
11038186
Date: 2026-09-22. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibra
11038175
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable Cause OTA Update E61.0 Remedy In the IC Control Unit Log, please check the following information: Verify whether DTCs B228229, B228287, and B226656 are present in either A or A+S. Verify that Status
11038174
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old stationa s artwork instead of updating to the new one. Cause When a new station change request is triggered, a temporary glitch is causing the Head Unit application to fail to overwrite the
11037806
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim
11037228
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR i??Rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). Complaint does not impact the ability to safely steer or contro
11036511
Date: 2026-08-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res
11036608
Date: 2026-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: a ? Flashing without a speed limit ("a a "). a ? Flashing when current vehicle speed is under speed limit. a ? Flashing between US speed lim
11036237
Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint The following most common complaints may be observed: a ? Brief connectivity interruptions when using Apple CarPlay over Wi-Fi a ? Audio cuts out a ? Device not recognized a ? No operation possible Cause There are multiple possible causes for an iPhone disconnecting from a vehiclea s head
11036192
Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a random value in the Mercedes me application or in the charging settings on the head unit display. (Picture 1 & 3) - Incor
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.