The Used Car Index

2017 Mercedes Royale Sprinter Coach problems

NHTSA lists 6 complaints for the 2017 Mercedes Royale Sprinter Coach, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MERCEDES ROYALE SPRINTER COACH.

At a glance

Complaints
6
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
4
Investigations
0
Open investigations
0
Manufacturer communications
3

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS233.3%
ELECTRICAL SYSTEM116.7%
FUEL SYSTEM, GASOLINE116.7%
SEAT BELTS116.7%
TRAILER HITCHES116.7%
WHEELS116.7%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
restraint or airbag233.3%0.93
electrical electronic116.7%0.80
loss of control116.7%0.86
mechanical failure116.7%0.79
unclear116.7%0.96
Severities
LabelCountShare of taggedMean confidence
moderate466.7%0.77
low233.3%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 6 tagged complaints of 6 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

19V249000

Date: 2019-03-28. Systems: SEATS.

Defect: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudde (excerpt)

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury. (excerpt)

Remedy: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

3 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT2
ELECTRICAL SYSTEM1
EQUIPMENT ADAPTIVE/MOBILITY1
EXTERIOR LIGHTING1
POWER TRAIN1

10187793

Date: 2021-01-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117

10184789

Date: 2020-11-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, POWER TRAIN.

Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.

10178714

Date: 2020-06-30. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

Headlamps fogged

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINTER COACH6

Same model, other years

All model years | All Mercedes Royale models

Other Mercedes Royale models, 2017

Sources

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