The Used Car Index

2002 Mercury Cougar problems

NHTSA lists 95 complaints for the 2002 Mercury Cougar, 9 of them mention a crash and 1 mention a fire. 8 complaints mention an injury, with 12 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as MERCURY COUGAR.

At a glance

Complaints
95
With crash
9
With fire
1
With injury (complaints)
8
Injuries
12
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
88,600
Investigations
0
Open investigations
0
Manufacturer communications
42

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FUEL SYSTEM, GASOLINE4143.2%
ENGINE AND ENGINE COOLING1111.6%
POWER TRAIN1010.5%
ENGINE99.5%
AIR BAGS77.4%
VISIBILITY66.3%
ELECTRICAL SYSTEM44.2%
FUEL SYSTEM, OTHER44.2%
FUEL/PROPULSION SYSTEM44.2%
VEHICLE SPEED CONTROL44.2%
Top subsystems
SystemSubsystemComplaints
FUEL SYSTEM, GASOLINEDELIVERY18
POWER TRAINAUTOMATIC TRANSMISSION7
ENGINE AND ENGINE COOLINGENGINE4
AIR BAGSFRONTAL3
VISIBILITYSUN/MOON ROOF ASSEMBLY3
FUEL SYSTEM, OTHERDELIVERY2
SEAT BELTSFRONT2
STRUCTUREBODY2
VEHICLE SPEED CONTROLACCELERATOR PEDAL2
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

04V421000

Date: 2004-08-30. Systems: FUEL SYSTEM, GASOLINE.

Defect: ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE. (excerpt)

Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH. (excerpt)

Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

42 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM10
ENGINE AND ENGINE COOLING10
POWER TRAIN5
VISIBILITY4
EXTERIOR LIGHTING3
UNKNOWN OR OTHER3
FUEL SYSTEM, OTHER2
STEERING2

10014086

Date: 2004-12-13. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

10013369

Date: 2004-11-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

10013116

Date: 2004-09-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

10011159

Date: 2004-08-09. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

10009321

Date: 2004-07-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT

10008252

Date: 2004-06-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT

10007207

Date: 2004-06-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT

10007005

Date: 2004-05-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, OTHER.

ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS AS A RESULT OF CONTAMINATION OF THE FUEL PUMP. THIS PROGRAM EXTENDS THE COVERAGE OF THE FUEL DELIVERY MODULE (FDM). *TT *MJ

10008141

Date: 2004-02-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

DIAGNOSTIC TROUBLE CODE P1000 (OBD SYSTEMS READINESS TEST NOT COMPLETE) RESETTING AFTER IT HAS ALREADY CLEARED. *TT

10007360

Date: 2004-01-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
COUGAR95

Same model, other years

All model years | All Mercury models

Other Mercury models, 2002

Sources

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