NHTSA lists 226 complaints for the 2009 Mercury Milan, 12 of them mention a crash and 1 mention a fire. 5 complaints mention an injury, with 5 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as MERCURY MILAN.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2021-03-10. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Do not drive: No. Park outside: No.
Date: 2021-02-16. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-ter (excerpt)
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-12-18. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly. (excerpt)
Consequence: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-01-11. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01. (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2017-01-10. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Z (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Fo (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2016-05-31. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer servi (excerpt)
Do not drive: Yes. Park outside: No.
Investigations
4 investigations; 0 open.
EA18002
Opened: 2018-04-18. Closed: 2021-01-15.
Extended Braking Distance
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery o
Systems: SERVICE BRAKES, AIR.
Linked campaign numbers: 19V904000.
PE16017
Opened: 2016-12-20. Closed: 2018-05-04.
Extended Braking Distance
On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slippery or uneven surface) the brake pedal moved towards the floor and the distance in which the vehicl
Systems: SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC.
Linked campaign numbers: None listed.
EA12009
Opened: 2012-12-12. Closed: 2014-06-12.
Floor mat interference with accelerator
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA tes
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: 14E028000.
PE10019
Opened: 2010-05-28. Closed: 2013-01-11.
Accel Pedal Interference - Acc Floormat
Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show elevated rates of pedal entrapment incidents in MY 2008 through early 2010 produ
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
Manufacturer communications
18 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 6 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| AIR BAGS | 2 |
|---|
| ENGINE | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| keyless entry keypad | 1 |
|---|
| POWER TRAIN | 1 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10250305
Date: 2024-02-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
When performing any transmission fluid change or topoff involving MotorcraftA A? Premium ATF, MERCONA A? V has replaced all versions of MotorcraftA A? Premium ATF and can be used going forward. Mixing MotorcraftA A? Premium ATF and MERCONA A? V in the same transmission is acceptable. After 31-Jan-20
10240415
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT A A?A A A A? Updated Ranger Technical Information to include images
10209374
Date: 2022-03-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata A
10205727
Date: 2021-12-07. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-Lock Brake Systems DOT 3 Brake Fluid and Anti-Lock Brake System Function In some of the affected vehicles, customers may return to the dealer with complaints of extended brake pedal travel after either 19S54 or 20S14
10137113
Date: 2018-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or origin
10138524
Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev
10140323
Date: 2018-01-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Dev
10095184
Date: 2017-01-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGIN