Defect: CERTAIN 2000-2004 MY MID BUS SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13 FOR USE ON CERTAIN SCHOOL AND TRANSIT BUSES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE SEAT OCCUPANT AND/OR OTHER PASSENGERS.
Remedy: ONCE THE BUS OWNERS HAVE BEEN IDENTIFIED, SURE-LOK WILL NOTIFY MID BUS' CUSTOMERS AND REPLACE THE DEFECTIVE PART FREE OF CHARGE. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR BUSES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.