The Used Car Index

2021 Mini Countryman problems

NHTSA lists 2 complaints for the 2021 Mini Countryman, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MINI COUNTRYMAN.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
21,537
Investigations
0
Open investigations
0
Manufacturer communications
9

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
FORWARD COLLISION AVOIDANCE150.0%
FUEL/PROPULSION SYSTEM150.0%
VEHICLE SPEED CONTROL150.0%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic150.0%0.61
mechanical failure150.0%0.98
Severities
LabelCountShare of taggedMean confidence
low150.0%0.47
moderate150.0%0.92

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

21V554000

Date: 2021-07-21. Systems: SEAT BELTS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M (excerpt)

Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury. (excerpt)

Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota). (excerpt)

Do not drive: No. Park outside: No.

20V601000

Date: 2020-09-30. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production. (excerpt)

Consequence: The debris could result in a short-circuit, increasing the risk of fire or injury. (excerpt)

Remedy: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

9 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM2
EQUIPMENT2
FUEL/PROPULSION SYSTEM2
STRUCTURE2
ENGINE1

11035405

Date: 2026-07-10. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

11031883

Date: 2026-04-27. Type: Warranty Program/Extension. Systems: ENGINE.

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES

11031884

Date: 2026-04-27. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS

11009006

Date: 2024-10-08. Type: Warranty Program/Extension. Systems: FUEL/PROPULSION SYSTEM.

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES

10249431

Date: 2024-01-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Customer complains of a musty odor or damp front footwell carpet.

10245428

Date: 2023-11-02. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.

10244507

Date: 2023-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this rea

10236400

Date: 2023-02-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Lights.

10225134

Date: 2022-09-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
COUNTRYMAN2

Same model, other years

All model years | All Mini models

Other Mini models, 2021

Sources

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