The Used Car Index

2019 Mitsubishi Eclipse Cross problems

NHTSA lists 13 complaints for the 2019 Mitsubishi Eclipse Cross, 3 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as MITSUBISHI ECLIPSE CROSS.

At a glance

Complaints
13
With crash
3
With fire
0
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
9,166
Investigations
0
Open investigations
0
Manufacturer communications
108

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS430.8%
ELECTRICAL SYSTEM430.8%
POWER TRAIN323.1%
STEERING323.1%
SERVICE BRAKES215.4%
UNKNOWN OR OTHER215.4%
ENGINE17.7%
EXTERIOR LIGHTING17.7%
FORWARD COLLISION AVOIDANCE17.7%
FUEL/PROPULSION SYSTEM17.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
POWER TRAINAUTOMATIC TRANSMISSION1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic430.8%0.80
loss of control430.8%0.96
mechanical failure323.1%0.80
restraint or airbag215.4%0.83
Severities
LabelCountShare of taggedMean confidence
low646.2%0.84
high430.8%0.99
moderate323.1%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

18V620000

Date: 2018-09-14. Systems: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE.

Defect: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer det (excerpt)

Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision. (excerpt)

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

108 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT37
ELECTRICAL SYSTEM34
ENGINE AND ENGINE COOLING16
POWER TRAIN16
STRUCTURE11
FUEL SYSTEM, GASOLINE7
STEERING7
VISIBILITY7

11029567

Date: 2026-02-12. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.

11026481

Date: 2025-11-21. Type: Other. Systems: ELECTRICAL SYSTEM, SEAT BELTS.

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

11017998

Date: 2025-04-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

This Technical Service Bulletin provides instructions to remedy a Roof Rack Center cover detaching during use.

11013873

Date: 2025-01-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Manual Revision -This Technical Service Bulletin provides correction to the description of the Sunroof Assembly maintenance procedure in the applicable Service Manual sections.

11010052

Date: 2024-10-29. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.

Service Manual Revision -This Technical Service Bulletin provides correction to the windshield wiper and washer maintenance procedure in the applicable service manuals.

11010049

Date: 2024-10-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Manual Revision -This Technical Service Bulletin provides additional information for roof rack removal and installation in the applicable service manuals.

11010051

Date: 2024-10-21. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Service Manual Revision -This Technical Service Bulletin provides correction to the torque for instrument panel assembly/reassembly in the applicable service manuals.

11003536

Date: 2024-06-03. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Service Manual Revision - This Technical Service Bulletin provides corrections to the description of special tools used to install the oil seal within the Automatic Transaxle sections of the applicable Service Manuals.

10252695

Date: 2024-03-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT, STRUCTURE, WHEELS.

Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.

10252691

Date: 2024-03-25. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Service Manual Revision - This Technical Service Bulletin instructs dealers to diagnose and test drive vehicles exhibiting a shudder or surge condition possibly caused by poor reaction of the hydraulic pressure circuit.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ECLIPSE CROSS13

Same model, other years

All model years | All Mitsubishi models

Other Mitsubishi models, 2019

Sources

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