Defect: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Defect: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Consequence: The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Remedy: Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
CAN Signal Wire
1
Electrical
1
PCM Software Version
1
11024633
Date: 2025-10-01. Type: Over The Air. Systems: FUEL/PROPULSION SYSTEM.
Software release 3.4.0.A is an over-the-air (OTA) quality action to improve driver experience, vehicle performance, and vehicle diagnostics. Summary of Changes a ? Digital display firmware upgrade. a ? Improve digital display menu navigation. a ? Driver feedback for pending gear selection. a ? Impro
11008015
Date: 2024-09-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Motiv Power Systems, Inc. (Motiv) has determined that on certain vehicles converted to a Motiv Gen 5 EPIC E-450 powertrain, a Controller Area Network (a CANa ) signal wire could potentially chafe against the vehiclea s frame rail and short to ground a resulting in a loss of CAN signals. This in
11008016
Date: 2024-09-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Motiv Power Systems, Inc. has determined that on certain vehicles converted to a Motiv Gen 5 EPIC (E-450, F-59, F-53 models) powertrain, the vehicle control software could misclassify a loss of isolation between the chassis and high voltage system during operation. This in turn could result in a los
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.