Defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH VAPOR DOOR ASSEMBLIES, THE TWO PIECE CURVED CONNECTING RODS WHEN USED AS AN ELEMENT OF THE DOOR ACTUATION LINKAGE IN CONJUNCTION WITH A VAPOR MEDIUM PNEUMATIC DIFFERENTIAL ENGINE, MAY BE SUBJECT TO FATIGUE FAILURE RESULTING IN BENDING OR BREAKING OF THE CONNECTING ROD.
Consequence: A BROKEN CONNECTING ROD CAN ALLOW THE DOOR PANEL TO MOVE FREELY IN AN UNCONTROLLED MANNER, LEAVING PASSENGERS INSIDE THE VEHICLE UNPROTECTED BY THE DOOR PANEL AND ENABLING A PROTRUDING DOOR PANEL TO STRIKE PERSONS OR OBJECTS OUTSIDE THE VEHICLE.
Remedy: NEOPLAN IS WORKING WITH VAPOR BUS INTERNATIONAL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE REMEDY CONSISTS OF REPLACING THE TWO PIECE CONNECTING ROD WITH A ONE PIECE CONNECTING ROD. OWNERS MAY CONTACT VAPOR AT 1-847-777-6400 OR NEOPLAN AT 1-719-336-3256.
Defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH ARVINMERITOR URRESKO TIE ROD CLAMPS, HEAT TREATMENT OF CLAMPS CREATED A SURFACE HARDNESS THAT COULD LEAD TO A FRACTURE OF THE CLAMPS.
Consequence: IN THE EVENT OF A CRACK, THE CLAMPS COULD BREAK OFF AFFECTING TOE-IN AND ALIGNMENT. THE TIE ROD CAN COME LOOSE RESULTING IN STEERING LOSS AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING.
Remedy: ARVINMERITOR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT ARVINMERITOR AT 1-866-668-7221 OR NEOPLAN AT 719-336-3256.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.