No complaints are listed for the 2023 NEW Flyer XE35. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as NEW FLYER XE35.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2026-03-13. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
Consequence: Unintended acceleration or deceleration can increase the risk of a crash.
Remedy: New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2025-12-19. Systems: ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning ligh (excerpt)
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash. (excerpt)
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-09-19. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity. (excerpt)
Consequence: A short circuit in a high voltage battery increases the risk of a fire. (excerpt)
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 (excerpt)
Do not drive: No. Park outside: Yes.
Date: 2025-08-29. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2024-01-31. Systems: ELECTRICAL SYSTEM.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40, 2021-2024 XE60, and 2023-2024 XHE40 vehicles. One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosure. (excerpt)
Consequence: The accumulation of liquid inside the battery pack enclosure may lead to an electrical short, increasing the risk of a fire. (excerpt)
Remedy: New Flyer will remove the rubber washer from the affected drain valves, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R24-02. This recall is in addition to NHTSA recall number 23V-083. Certain vehicles are affected by both recalls and will need to have both remedies (excerpt)
Do not drive: No. Park outside: No.
Date: 2023-12-22. Systems: VEHICLE SPEED CONTROL.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Consequence: Unintended acceleration can increase the risk of a crash.
Remedy: New Flyer will update the vehicle software, free of charge. Owner notification letters are expected to be mailed February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-022.
Do not drive: No. Park outside: No.
Date: 2023-12-22. Systems: VEHICLE SPEED CONTROL.
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Consequence: Unintended acceleration can increase the risk of a crash.
Remedy: New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Do not drive: No. Park outside: No.
Manufacturer communications
16 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 12 |
|---|
| FUEL/PROPULSION SYSTEM | 11 |
|---|
| SEATS | 1 |
|---|
11037437
Date: 2026-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instruction to program for the addition of ESS cell minimum and maximum voltages and ESS charge current per customer request
11025165
Date: 2025-10-31. Type: Other. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
11022210
Date: 2025-08-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators
11020717
Date: 2025-07-15. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instructions for a PLC update to prevent shifting to neutral when losing wheelchair ramp stowed status.
11020706
Date: 2025-07-07. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
11020471
Date: 2025-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to Service for an update to the HV DC charge box contactors to replace the existing GIGAVAC with new RINCON contactor.
11018607
Date: 2025-05-14. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
11015927
Date: 2025-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instructions to update OVHD HV charge box contactors to replace the existing GIGAVAC ones with new RINCON contactors.
11014489
Date: 2025-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM.
Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined flashing processes.
11014348
Date: 2025-02-06. Type: Service Bulletin/Repair Instructions. Systems: FUEL/PROPULSION SYSTEM.
Instruction to Service for updating ESS drains, remove internal mechanism, re-install and add duckbill. Remove the ESS breather, extract the internal mechanism, remove the three desiccant bags and reinstall the breather. 5 string buses.