Date: 2004-11-12. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN BUSES EQUIPPED WITH COMPRESSED NATURAL GAS FUEL CONTAINERS, THE THERMAL PROPERTIES OF THE ORIGINAL EXHAUST BLANKET WERE INSUFFICIENTLY ACHIEVED WITH THE COMPONENT SUPPLIED. THE PERFORMANCE OF THE EXHAUST TEMPERATURE AND THE EXHAUST BLANKET WERE INCORRECTLY EVALUATED FOR THE SUPPLIED BLANKET.
Consequence: THE EXHAUST BLANKET CAN BE DEGRADED AND LOSE INSULATING VALUE. SURROUNDING COMPONENTS CAN DEGRADE IN THE ENGINE COMPARTMENT AND CAN MALFUNCTION DUE TO THE EFFECT ON WIRES AND HOSES.
Remedy: DEALERS WILL INSTALL A REPLACEMENT EXHAUST BLANKET. THE RECALL BEGAN JULY 17, 2005. OWNERS SHOULD CONTACT ORION AT 905-403-7832
Date: 2004-11-11. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN BUSES EQUIPPED WITH COMPRESSED NATURAL GAS OR DIESEL ENGINES, THE HYDRAULIC COOLING FAN MOTOR PIPES CAN LEAK.
Consequence: A HYDRAULIC LEAK WHICH IS NOT ATTENDED TO READILY MAY CONTINUE TO PROVIDE EXPOSED OIL IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL REPLACE THE HYDRAULIC PIPES WITH FLEXIBLE HOSES. AN INTERIM OWNER NOTIFICATION LETTER WAS MAILED ON MAY 17, 2005. THE RECALL BEGAN ON SEPTEMBER 30, 2005. OWNERS SHOULD CONTACT ORION AT 905-403-7832.
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
EQ09007
Opened: 2009-08-18. Closed: 2009-11-24.
FALLING BUS WINDOWS
THE PURPOSE OF THIS INVESTIGATION WAS TO DETERMINE WHETHER THE TIP-IN STYLE TRANSOM WINDOWS SUPPLIED TO DAIMLER BUSES FOR USE ON BUSES IT MANUFACTURED, AND CONCERNING WHICH THAT COMPANY MADE A DEFECT DETERMINATION, WERE SUPPLIED TO ANY OTHER VEHICLE MANUFACTURERS OR AS REPLACEMENT EQUIPMENT AND, IF SO, TO PROMPT ADDITIONAL SAFETY RECALLS IF AND WHERE NEEDED.RMD ISSUED A REQUEST FOR INFORMATION TO
Systems: VISIBILITY.
Linked campaign numbers: None listed.
PE04071
Opened: 2004-10-13. Closed: 2005-01-25.
DETERIORATING EXHAUST THERMAL BLANKET
THIS INVESTIGATION WAS OPENED AFTER ODI VISITED A TRANSIT FLEET FACILITY AND NOTICED A BUS THAT HAD EXPERIENCED AN ENGINE COMPARTMENT FIRE.FURTHER EXAMINATION OF OTHER BUSES INDICATED THAT THE EXHAUST SYSTEM THERMAL BLANKETS WERE DETERIORATING AND MAY HAVE BEEN RESPONSIBLE FOR THE THERMAL EVENT.AS A RESULT OF ODI?S INVESTIGATION, ORION HAS AGREED TO CONDUCT A SAFETY RECALL TO REPLACE THE THERMAL B
ORION BUS IS UNAWARE OF ANYOTHER OWNER REPORTS OF EXHAUST SYSTEM FLEX PIPE FAILURES AND BELIEVES THAT THE REPORTED FAILUREIS A SINGLE, ISOLATED INCIDENT.THE MANUFACTURER OF THE FLEX PIPE STATED THAT THEY HAVE SOLD 250,OOO UNITSAND NO OTHERFAILURES HAVE BEEN REPORTED.THEY BELIEVE THE COMPLAINT VEHICLE WAS AN ISOLATED INCIDENT. BASED ON ORION'S DATA, ODI FIELD WORK,AND THE LACK OF ANY OTHER IDENTIFE
Systems: ENGINE AND ENGINE COOLING.
Linked campaign numbers: None listed.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.