The Used Car Index

2021 Outback Custom Sprinter problems

No complaints are listed for the 2021 Outback Custom Sprinter. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as OUTBACK CUSTOM SPRINTER.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
317
Investigations
0
Open investigations
0
Manufacturer communications
0

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

1 recalls.

23V320000

Date: 2023-05-04. Systems: EQUIPMENT.

Defect: Outback Customs, LLC (Outback) is recalling certain 2020-2022 4 Star, 2022 CM, Featherlite, Dodge RAM RCA, 2020-2023 Cimarron, Double D, Elite, Platinum horse trailers, and 2021-2022 Mercedes Sprinter Vans, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will install a support bracket, or replace the burner tubes or stove, as necessary, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Outback customer service at 1-405-745-6666.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

0 manufacturer communications.

Communications by system
SystemCount

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SPRINTER0

Same model, other years

All model years | All Outback Custom models

Other Outback Custom models, 2021

Sources

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