The Used Car Index

2017 Peterbilt 320 problems

No complaints are listed for the 2017 Peterbilt 320. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as PETERBILT 320.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
15,658
Investigations
1
Open investigations
0
Manufacturer communications
37

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

6 recalls.

22V939000

Date: 2022-12-16. Systems: SUSPENSION.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.

Consequence: An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.

Remedy: Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22PBL.

Do not drive: No. Park outside: No.

21V004000

Date: 2021-01-11. Systems: STEERING.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models. (excerpt)

Consequence: If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash. (excerpt)

Remedy: PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Own (excerpt)

Do not drive: No. Park outside: No.

20V132000

Date: 2020-03-04. Systems: SERVICE BRAKES, AIR.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121 (excerpt)

Consequence: A delayed brake release may increase the risk of crash. (excerpt)

Remedy: PACCAR will notify owners, and dealers will check the vehicles for a quick release valve, installing one as necessary, free of charge. The recall began March 24, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBB. (excerpt)

Do not drive: No. Park outside: No.

19V452000

Date: 2019-06-14. Systems: EXTERIOR LIGHTING.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipme (excerpt)

Consequence: Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash. (excerpt)

Remedy: PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC. (excerpt)

Do not drive: No. Park outside: No.

17V705000

Date: 2017-11-10. Systems: PARKING BRAKE.

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017 Peterbilt 320 vehicles, equipped with Meritor disc brakes. The park brake chamber on these vehicles may be to small, which can cause the vehicle to move unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: A vehicle with an undersized parking brake could result in the vehicle moving unexpectedly, increasing the risk of a crash or injury to anyone in the path of the vehicle.

Remedy: PACCAR will notify owners, and dealers will replace the rear axle park brake chambers, free of charge. The recall began on December 15, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1117E.

Do not drive: No. Park outside: No.

16V426000

Date: 2016-06-10. Systems: ELECTRICAL SYSTEM.

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may (excerpt)

Consequence: An engine stall can increase the risk of a crash. (excerpt)

Remedy: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt). (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE20015

Opened: 2020-09-21. Closed: 2021-10-14.

Quarter Fender Failures

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21-015) based on one Vehicle Owner Questionnaire (VOQ) and supporting fleet reports. The reports indicated that the subject quarter fenders were prone to cracking and/or separation.After a comprehensive review of the data related to the quarter fender failures on the subject vehicles, ODI did not identify the existence

Systems: STRUCTURE.

Linked campaign numbers: None listed.

Manufacturer communications

37 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING10
ELECTRICAL SYSTEM8
EQUIPMENT5
STRUCTURE4
ENGINE3
POWER TRAIN2
SERVICE BRAKES2
STEERING2

11037541

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11010926

Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran

11009757

Date: 2024-10-22. Type: Warranty Program/Extension. Systems: ENGINE, POWER TRAIN.

7/700 Service Agreement - Letter Only.

10244495

Date: 2023-10-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Emissions Recall Certain vehicles with PACCAR MX-11 and MX-13 EMY2016 engines with less than 300,000 miles (482,803 km) have been shown, in testing, to exceed regulatory limits for NOx and N2O emissions. This bulletin now applies to both Canadian and U.S. registered vehicles. Software is n

10238379

Date: 2023-06-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

An engine software defect exists in certain vehicles equipped with EMY17 MX-13 and MX-11 engines that pertains to timer action and count calibrations for a time-based diagnostic. This diagnostic action checks fuel pressure and has no negative impact on tailpipe emissions. This soft ware may incorrec

10225578

Date: 2022-10-18. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to deliver secure software updates remotely. This

10219235

Date: 2022-08-03. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

10208758

Date: 2022-02-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primary antenna may experience this degradation.

10201965

Date: 2021-09-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.

Fix-As-Fail A?A A Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue operation with a failed DEF sensor by di

10198760

Date: 2021-06-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
3200

Same model, other years

All model years | All Peterbilt models

Other Peterbilt models, 2017

Sources

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