The Used Car Index

2014 Peterbilt 389K problems

No complaints are listed for the 2014 Peterbilt 389K. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as PETERBILT 389K.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,773
Investigations
0
Open investigations
0
Manufacturer communications
25

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

13V222000

Date: 2013-05-28. Systems: ELECTRICAL SYSTEM.

Defect: PACCAR is recalling certain model year 2014 Kenworth T170, T270, T370, T470, T660, T680, T800, T880, and W900 trucks manufactured May 6, 2013, through May 17, 2013; and model year 2014 Peterbilt 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, 389K, 567, 579 and 587 trucks manufactured May 1, 2013 through May 17, 2013. An internal defect in the ignition switch causes the starter to engage when (excerpt)

Consequence: Unintended engine startup could cause injury to a person working in the engine compartment. Vehicles with standard transmissions may experience unexpected movement, which may result in personal injury or a crash. (excerpt)

Remedy: PACCAR will notify owners, and dealers will replace affected ignition switches, free of charge. The recall began on June 14, 2013. Owners may contact Kenworth at 1-425-828-5000 or Peterbilt at 1-940-591-4000. Kenworth's recall campaign number is 13KWF. Peterbilt's recall campaign number is 0513-E. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

25 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM10
EQUIPMENT6
ENGINE AND ENGINE COOLING4
ENGINE3
EQUIPMENT ADAPTIVE/MOBILITY2
POWER TRAIN2
STRUCTURE2
VEHICLE SPEED CONTROL2

11037541

Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11010926

Date: 2024-11-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.

Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warran

10227181

Date: 2022-11-18. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.

Certain model 389 chassis are experiencing freezing of the A/C evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.

10227167

Date: 2022-11-10. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change

10219235

Date: 2022-08-03. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

The service information for Bendix Air Dryer maintenance is being updated to include new procedures.

10188550

Date: 2021-02-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY.

Information Only A?A A Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.

10179370

Date: 2020-08-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE.

Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through and cause the aluminum box mounting tabs to

10177019

Date: 2020-06-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, STRUCTURE.

Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (A?A A SOCA?A A ) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper

10177021

Date: 2020-06-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.

10176033

Date: 2020-05-29. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Information only: Hendrickson Softek front axle maintenance intervals and requirements.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
389K0

Same model, other years

All model years | All Peterbilt models

Other Peterbilt models, 2014

Sources

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