The Used Car Index

2013 Pierce Arrow problems

NHTSA lists 1 complaints for the 2013 Pierce Arrow, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as PIERCE ARROW.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
1
Open investigations
0
Manufacturer communications
26

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
PARKING BRAKE1100.0%
SERVICE BRAKES1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1100.0%0.56
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.67

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

0 recalls.

Investigations

1 investigations; 0 open.

PE13022

Opened: 2013-06-20. Closed: 2013-10-30.

Parking Brake Failure

On June 20th, 2013, the Office of Defects Investigations (ODI) opened this Preliminary Evaluation on 2013 Pierce Arrow fire trucks based on a single Vehicle Owners Questionnaire (VOQ #10512931), which reported five unique allegations of parking brake failures.The VOQ indicated that while the parking brake was activated, the fire trucks unexpectedly started to roll.On July 1st, 2013, an ODI investi

Systems: PARKING BRAKE.

Linked campaign numbers: 13V435000.

Manufacturer communications

26 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER20
ELECTRICAL SYSTEM3
EQUIPMENT1
EQUIPMENT ADAPTIVE/MOBILITY1
EXTERIOR LIGHTING1
POWER TRAIN1
SUSPENSION1

11037322

Date: 2026-08-18. Type: Warranty Program/Extension. Systems: UNKNOWN OR OTHER.

All Roto Rays, Division of Eastern Fire Equipment Services, are warranted to the purchaser for 3 years against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Eastern Fire Equipment Services option) without charge.

11036069

Date: 2026-06-30. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.

11034150

Date: 2026-06-02. Type: Other. Systems: SUSPENSION.

The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.

11034152

Date: 2026-06-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.

11033184

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a a weta condition before installation, after installation, or on replacement filter assemblies.

11033182

Date: 2026-05-12. Type: Other. Systems: UNKNOWN OR OTHER.

Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.

11033183

Date: 2026-05-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.

11028651

Date: 2026-01-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

TCU Module software patch was created to prevent and resolve the following failure modes: a ? Prognostics Not Resetting or not Staying Reset after a battery cycle. a ? Cannot Access PierceCZ.com (HTTP ERROR 500) The procedure below outlines what part/s are needed to resolve the issue.

11023496

Date: 2025-09-24. Type: Other. Systems: UNKNOWN OR OTHER.

Introduction of tri-crimp, Spiralocka ? chassis/aerial hardware.

11022609

Date: 2025-08-05. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

To improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ARROW1

Same model, other years

All model years | All Pierce models

Other Pierce models, 2013

Sources

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