Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.
Consequence: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.
Remedy: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
50 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
25
ELECTRICAL SYSTEM
16
UNKNOWN OR OTHER
11
ENGINE AND ENGINE COOLING
3
EQUIPMENT ADAPTIVE/MOBILITY
3
STRUCTURE
3
FUEL SYSTEM, GASOLINE
2
FUEL SYSTEM, OTHER
1
11037878
Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to test the charge line key.
11037879
Date: 2026-09-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to replace the charge line key.
11036063
Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Dealer service communication pertaining to drawer/cabinet latches that have failed.
11034954
Date: 2026-06-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to adjust the tension of the Automotion shade.
11018150
Date: 2025-04-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to replace the charge line key.
11003839
Date: 2024-06-07. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to replace the charge line key.
10249113
Date: 2023-12-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Technical service bulletin pertaining to the procedure to replace the charge line key.
10245491
Date: 2023-10-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Technical service bulletin pertaining to the procedure to replace the charge line key.
10214301
Date: 2022-05-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.
Technical service bulletin pertaining to the procedure to replace the power sofa cable.
10214302
Date: 2022-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.