The Used Car Index

2018 Pleasure WAY Plateau problems

NHTSA lists 4 complaints for the 2018 Pleasure WAY Plateau, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as PLEASURE WAY PLATEAU.

At a glance

Complaints
4
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,148
Investigations
0
Open investigations
0
Manufacturer communications
62

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRONIC STABILITY CONTROL (ESC)250.0%
EQUIPMENT250.0%
SERVICE BRAKES250.0%
VEHICLE SPEED CONTROL250.0%
UNKNOWN OR OTHER125.0%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic250.0%0.89
mechanical failure250.0%0.81
Severities
LabelCountShare of taggedMean confidence
moderate4100.0%0.91

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 4 tagged complaints of 4 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

19V673000

Date: 2019-09-23. Systems: EQUIPMENT.

Defect: Pleasure Way Industries Ltd. (Pleasure Way) is recalling certain 2018-2020 Plateau, Plateau XL, Ascent and Lexor motorhomes equipped with a Fiamma F45 Eagle or Fiamma F65 Eagle awning. The awning drive mechanism may fail causing the awning to extend unexpectedly without input from the user.

Consequence: If the awning unexpectedly extends while the vehicle is parked, the awning may hit an occupant within its range, increasing the risk of an injury. If the awning unexpectedly extends while the vehicle is in motion, there is an increased risk of a crash.

Remedy: Pleasure Way will notify owners, and dealers will install straps to keep the awning closed, as a temporary solution, free of charge. Fiamma will provide a permanent solution. Pleasure Way issued owners an interim notification on October 7, 2019. The recall began March 5, 2020. Owners may contact Pleasure Way customer service at 1-800-364-0189.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

62 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT41
ELECTRICAL SYSTEM16
UNKNOWN OR OTHER8
EQUIPMENT ADAPTIVE/MOBILITY6
STRUCTURE4
ENGINE AND ENGINE COOLING2
VISIBILITY2
EXTERIOR LIGHTING1

11012713

Date: 2024-12-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the charge line key.

11007612

Date: 2024-08-03. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the charge line key.

10214301

Date: 2022-05-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Technical service bulletin pertaining to the procedure to replace the power sofa cable.

10214302

Date: 2022-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to replace the worm gear for the power sofa.

10214303

Date: 2022-05-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Dealer service communication pertaining to the replacement of an undersized fuse for the solar panels.

10214290

Date: 2022-05-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to change the instance setting on the Go Power! solar controller.

10214291

Date: 2022-05-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedures to address a squeak at the kitchen galley.

10214283

Date: 2022-05-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Technical service bulletin pertaining to the procedure to adjust a Carefree awning.

10214280

Date: 2022-05-02. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, UNKNOWN OR OTHER.

Technical service bulletin pertaining to the instructions to replace the Spyder DCM module.

10214282

Date: 2022-05-02. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

Technical service bulletin pertaining to the procedure to reset the DCM3 module.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PLATEAU4

Same model, other years

All model years | All Pleasure WAY models

Other Pleasure WAY models, 2018

Sources

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