NHTSA lists 79 complaints for the 2025 Polestar Polestar 3, 4 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 1 injuries and 0 deaths reported.
Data build 2026-10-10.
NHTSA lists this vehicle as POLESTAR POLESTAR 3.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| electrical electronic | 55 | 69.6% | 0.94 |
|---|
| loss of control | 10 | 12.7% | 0.84 |
|---|
| visibility or lighting | 8 | 10.1% | 0.89 |
|---|
| noise or comfort | 2 | 2.5% | 0.90 |
|---|
| unclear | 2 | 2.5% | 1.00 |
|---|
| mechanical failure | 1 | 1.3% | 0.48 |
|---|
| restraint or airbag | 1 | 1.3% | 0.61 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 39 | 49.4% | 0.88 |
|---|
| low | 36 | 45.6% | 0.89 |
|---|
| high | 4 | 5.1% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 79 tagged complaints of 79 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2026-01-23. Systems: SEATS.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems." (excerpt)
Consequence: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury. (excerpt)
Remedy: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, (excerpt)
Do not drive: No. Park outside: No.
Date: 2025-08-26. Systems: STRUCTURE.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.
Consequence: A detached bumper can become a road hazard, increasing the risk of a crash.
Remedy: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.
Do not drive: No. Park outside: No.
Date: 2025-07-14. Systems: VISIBILITY.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.
Consequence: A detached glass sunroof can become a road hazard, increasing the risk of a crash.
Remedy: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.
Do not drive: No. Park outside: No.
Date: 2025-07-07. Systems: ELECTRICAL SYSTEM.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.
Consequence: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.
Remedy: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.
Do not drive: No. Park outside: No.
Date: 2025-05-07. Systems: BACK OVER PREVENTION.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.
Do not drive: No. Park outside: No.
Date: 2024-12-18. Systems: ELECTRICAL SYSTEM.
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Consequence: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Remedy: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
Do not drive: No. Park outside: No.
Manufacturer communications
126 manufacturer communications.
Communications by system| System | Count |
|---|
| UNKNOWN OR OTHER | 70 |
|---|
| ELECTRICAL SYSTEM | 25 |
|---|
| POWER TRAIN | 7 |
|---|
| STRUCTURE | 7 |
|---|
| EXTERIOR LIGHTING | 6 |
|---|
| FUEL/PROPULSION SYSTEM | 4 |
|---|
| SEATS | 4 |
|---|
| WHEELS | 2 |
|---|
11037950
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a TJ - Text only no attachments - If the customer remarks about moisture in the body mounted rear lamps, that is not disappearing despite regular usage of the car, follow advise under "Service". Follow the steps in the TJ
11037951
Date: 2026-09-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text Only - No attachments - If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. Updated software version under Service Improved software was released with version 3.0.33, Perform a total upgrade to brin
11037948
Date: 2026-09-12. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Due to the presence of multiple certificates on the vehicle, the OTA (Over-the-Air) software update cannot be performed successfully. Polestar has decided that all cars, concerned by this QB, shall be modified in accordance with this QB, at first workshop visit
11037302
Date: 2026-08-12. Type: Service Campaign. Systems: ELECTRICAL SYSTEM, VISIBILITY/WIPER.
Issue with the valve controlling the washer fluid flow between rear camera lens and rear window which may cause the valve to get stuck so that no water is sprayed on the rear window when customer activates rear window washing. Polestar has decided that all cars, concerned by this QB, shall be modifi
11036236
Date: 2026-07-24. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Not
11035015
Date: 2026-06-26. Type: Service Campaign. Systems: STRUCTURE.
There is risk of water intrusion into the cavity between the A pillar and the body side outer panel, located behind the right-hand side lower door hinge. This is because of the sealant not being correctly applied to effectively prevent water ingress. QB-S: Polestar has decided that all cars, concern
11035011
Date: 2026-05-13. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ text only no attachments - If you are unable to open or close the glovebox compartment, follow the advice under Service. A replacement of the glovebox motor is recommended as a fix. Please follow the method in VIDA
11035008
Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
- This is a Technical Journal: Wind Noise from Side Window. Before replacing any parts, follow the checklist below. 1. Check the calibration of the window. Recalibrate if needed. 2. Inspect the sealing for any damages or deformations. Replace if needed
11035009
Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
This is a Technical Journal: Headlamp condensation inside lens - Note that normal condensation will not be solved by replacing the headlamp. The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headl
11035010
Date: 2026-05-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This is a TJ - Text only - If there are problems starting the vehicle after a VIDA software download, see the information under service. If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key be will deactivated. This is caused by the PAK reset,