Defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3 Commuter and X3 Coach buses. The front ceiling panel may come loose and fall.
Consequence: A falling ceiling panel may distract the driver, increasing the risk of a crash, or strike a vehicle occupant, increasing the risk of injury.
Remedy: Prevost Service Centers will reinforce the panel, free of charge. Owner notification letters were mailed December 17, 2021. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR21-12.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE21011
Opened: 2021-05-13. Closed: 2022-10-03.
Alternator Front Bearing Failure
NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc
Date: 2023-01-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139
10228667
Date: 2022-12-07. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence. Revision: B - General Update
10226928
Date: 2022-11-17. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.
10226927
Date: 2022-11-02. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
Air Tanks Draining Sequence
10222380
Date: 2022-09-15. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.
TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW
10219023
Date: 2022-08-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
STEERING GATEWAY, revision A : Cancel watch dog removal from EFD part of the instruction
10217314
Date: 2022-07-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
STORAGE AND STARTUP GUIDELINES : part number updates
10217311
Date: 2022-07-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TGW PROGRAMMING
10214936
Date: 2022-06-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
STEERING GATEWAY Revision A Cancel watch dog removal from EFD part of the instruction
10214937
Date: 2022-06-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
X3 SERIES ENVIROCARE - IONS AIR SANITIZER
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.