The Used Car Index

2023 Proterra ZX5 problems

No complaints are listed for the 2023 Proterra ZX5. NHTSA's API and bulk file list none in this build.

Data build 2026-10-09.

NHTSA lists this vehicle as PROTERRA ZX5.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
24

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

24 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM17
POWER TRAIN6
ENGINE3
FUEL/PROPULSION SYSTEM2
SERVICE BRAKES2
SUSPENSION1

11025464

Date: 2025-10-15. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

Service bulletin outlining an EEPROM adjustment to reduce regeneration cycles, resulting in lower cabin noise and reduced operating temperatures.

11013304

Date: 2024-08-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Transit bus software update to support bugs and enhancement for the fleet. As well as fault updates.

11013309

Date: 2024-07-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Heavy duty transit bus software update to support bugs and enhancements for the ZX5 fleet.

11009852

Date: 2024-03-29. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

HVAC Software update to increase the threshold voltage from 740v to 785v to overcome with the HV fault at 100% SOC.

11013312

Date: 2024-03-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Transit bus vehicle controller software update to fix bugs and improve driver experience.

11006589

Date: 2024-01-23. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

BMS software update to the latest version. It improves current sensors performance and adjusts the isolation fault threshold value.

11006312

Date: 2024-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This procedure updates the BMS software to the latest version.

11013316

Date: 2024-01-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Transit bus harness RW to add diode inline for proper can communication.

11006605

Date: 2023-11-21. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

The procedure describes the process of updating the PCM to latest Software to reduce improper faults.

11011362

Date: 2023-11-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Service bulletin fleet check for the transit buses due to potential missing split blocks on DuoPower Vehicles.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
ZX50

Same model, other years

All model years | All Proterra models

Other Proterra models, 2023

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Proterra&model=ZX5&year=2023"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.