The Used Car Index

2016 Ram Promaster 3500 problems

NHTSA lists 13 complaints for the 2016 Ram Promaster 3500, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as RAM PROMASTER 3500.

At a glance

Complaints
13
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
0
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
Unavailable
Investigations
0
Open investigations
0
Manufacturer communications
186

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM430.8%
ENGINE430.8%
POWER TRAIN430.8%
EXTERIOR LIGHTING323.1%
SERVICE BRAKES215.4%
AIR BAGS17.7%
ENGINE AND ENGINE COOLING17.7%
EQUIPMENT17.7%
LANE DEPARTURE17.7%
STRUCTURE17.7%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEM12V/24V/48V BATTERY1
EXTERIOR LIGHTINGHEADLIGHTS1
LANE DEPARTUREBLIND SPOT DETECTION1
STRUCTUREBODY1
TIRESTEMPORARY/EMERGENCY SPARE TIRE1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fire or overheating430.8%0.83
mechanical failure323.1%0.97
visibility or lighting323.1%0.74
loss of control17.7%0.49
restraint or airbag17.7%0.98
unclear17.7%0.99
Severities
LabelCountShare of taggedMean confidence
moderate1076.9%0.79
low323.1%0.63

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

0 recalls.

Investigations

0 investigations; 0 open.

Manufacturer communications

186 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT74
ENGINE AND ENGINE COOLING22
ELECTRICAL SYSTEM21
STRUCTURE21
ENGINE15
POWER TRAIN11
VISIBILITY10
FUEL SYSTEM, GASOLINE8

10236933

Date: 2023-04-15. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10234420

Date: 2023-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10225287

Date: 2022-08-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Date: 2022-08-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229572

Date: 2022-08-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10227983

Date: 2022-04-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

10221597

Date: 2021-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10230183

Date: 2021-07-09. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221594

Date: 2021-07-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

10230180

Date: 2021-07-06. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PROMASTER 350013

Same model, other years

All model years | All Ram models

Other Ram models, 2016

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Ram&model=Promaster+3500&year=2016"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.