Defect: BMW of North America, LLC (BMW) is recalling certain 2021-2023 Rolls-Royce Ghost vehicles. The single-layer tempered glass protecting the instrument cluster may break in a crash.
Consequence: Broken glass can increase the risk of injury in a crash.
Remedy: Dealers will apply a protective coating on the instrument cluster's single-layer tempered glass, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Rolls Royce customer service at 1-877-877-3735.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
1
ENGINE AND ENGINE COOLING
1
11012110
Date: 2024-12-12. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
A small number of Rolls-Royce Phantom (RRll/RR12), Ghost (RR21/RR22), Spectre (RR25), and Cullinan (RR31) vehicles have been identified as having a potential software issue concerning the personal e-SI M profile. As a result, vehicle telephone and Wireless Area Network (WLAN) hotspot functions via t
10230743
Date: 2022-12-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
A Rolls-Royce Phantom (RR11/12), Ghost (RR21/22) and Cullinan (RR31) vehicles have been identified as having a potential issue concerning the 2 x coolant pipe connections at the cylinder head. The coolant pipe retaining clips (jubilee clips) may not have been fitted in the correct position, which c
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.