Defect: SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE RE (excerpt)
Consequence: IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY. (excerpt)
Remedy: DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054. (excerpt)
Defect: SETRA IS RECALLING 265 MY 1994-2002 S217 HDH MOTOR COACHES. DUE TO THE RESULT FROM HIGH LOAD ON THE VEHICLES, THE WHEEL HUB AT THE FRONT AXLE COULD BECOME DAMAGED, FATIGUE AND FRACTURE.
Consequence: THE FLANGE MAY SEPARATE FROM THE WHEEL AND THEN COMPLETELY BECOME LOOSE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CHANGE THE WHEEL HUB WITH A REINFORCED WHEEL HUB FREE OF CHARGE. THE RECALL BEGAN ON DECEMEBER 23, 2008. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.