Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2011-2016 Setra S417 TC and 2012-2016 Setra S 407 CC vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1-416-624-3558. Daimler Coaches number for this recall is 86.20U24286A.
Defect: Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC motorcoaches manufactured August 2010 to April 2014, and 2012-2014 S407 CC motorcoaches manufactured August 2010 to March 2014. There may be an electrical overload in the control unit of the lights.
Consequence: An electrical overload may result in a short circuit or vehicle fire.
Remedy: Setra will notify owners, and dealers will replace the control unit, free of charge. The recall began on July 31, 2014. Owners may call Setra customer service at 1-866-624-2622. Setra's number for this recall is 82.10M08198C. This recall supersedes NHTSA Recall No. 13V-465 and Setra has expanded the original population to include an additional 63 motorcoaches.
Defect: Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC and 2012-2014 S407 CC motorcoaches. There may be an electrical overload in the control unit of the lights.
Consequence: An electrical overload may result in a short circuit or vehicle fire.
Remedy: Motor Coach Industries, the designated importer, will notify owners and replace the control unit, free of charge. The recall began on November 25, 2013. Owners may contact Motor Coach Industries at 1-800-323-1290. Setra's recall number is 82.10M08198A.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
5 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
EQUIPMENT
2
EQUIPMENT ADAPTIVE/MOBILITY
1
UNKNOWN OR OTHER
1
11032397
Date: 2026-05-07. Type: Other. Systems: UNKNOWN OR OTHER.
This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.
To confirm with a unique State of New Jersey requirement for the kneeling function of motor-coaches, Setra has revised software.
10156614
Date: 2019-03-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on Setra coaches.
10153362
Date: 2019-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Revision to battery testing inspection with Midtronics battery tester.
10138839
Date: 2018-04-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Conduct in the event of an extraordinary occurrences in the field - updating of
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.