Date: 2020-07-14. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety (excerpt)
Consequence: If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash. (excerpt)
Remedy: DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA's num (excerpt)
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
Consequence: A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
Remedy: Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
6 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
3
EQUIPMENT
2
EQUIPMENT ADAPTIVE/MOBILITY
1
FUEL SYSTEM, DIESEL
1
UNKNOWN OR OTHER
1
11032397
Date: 2026-05-07. Type: Other. Systems: UNKNOWN OR OTHER.
This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.
To confirm with a unique State of New Jersey requirement for the kneeling function of motor-coaches, Setra has revised software.
10170037
Date: 2019-12-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
The position of the diagnostic connector does not conform to the CARB requirements.
10164417
Date: 2019-08-21. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
Replacement of the fuel tanks due to missing integrated baffles causing sloshing and thumping noise.
10156614
Date: 2019-03-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on Setra coaches.
10153362
Date: 2019-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Revision to battery testing inspection with Midtronics battery tester.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.