Defect: DAIMLER BUS NORTH CAROLINA (DBNC) IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 SPRINTER BUS TRANSIT BUSES MANUFACTURED BETWEEN JUNE AND DECEMBER 2009 FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CO (excerpt)
Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES. (excerpt)
Remedy: DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
22 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
11
ELECTRICAL SYSTEM
2
LANE DEPARTURE
2
ELECTRONIC STABILITY CONTROL
1
ENGINE
1
ENGINE AND ENGINE COOLING
1
EXTERIOR LIGHTING
1
FUEL SYSTEM, DIESEL
1
10134813
Date: 2017-12-15. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Status of Parts Ordering - Sprinter
10124132
Date: 2017-10-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
10158352
Date: 2017-10-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Status of Parts Ordering - Sprinter
10158304
Date: 2017-07-28. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Status of Parts Ordering - Sprinter
10158303
Date: 2017-07-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Status of Parts Ordering - Sprinter
10158248
Date: 2017-07-06. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
447 Metris does not shift out of Park
10158179
Date: 2017-06-19. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
Creaking noises at front spring at low outside temperatures
ESP indicator lamp active, fault code C007500 in ESP control unit
10158210
Date: 2017-06-09. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Sliding door in partition wall cannot be locked in open position
10158218
Date: 2017-06-05. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
Noise from area of blower motor with climate control switched on
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.