The Used Car Index

2011 Startrans Sentinel problems

No complaints are listed for the 2011 Startrans Sentinel. NHTSA's API and bulk file list none in this build.

Data build 2026-10-08.

NHTSA lists this vehicle as STARTRANS SENTINEL.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,705
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

2 recalls.

16V369000

Date: 2016-05-26. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affe (excerpt)

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator. (excerpt)

Remedy: Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884. (excerpt)

Do not drive: No. Park outside: No.

14V662000

Date: 2014-10-21. Systems: EQUIPMENT ADAPTIVE/MOBILITY.

Defect: Supreme Corporation (Supreme) is recalling certain model year 2006-2014 Senator, Senator II, Candidate, Candidate II, Senator HD, and Sentinel transit buses manufactured January 2, 2006, to April 30, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelc (excerpt)

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. (excerpt)

Remedy: Supreme will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in November 2014. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
STRUCTURE1

10081988

Date: 2015-06-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

REPAIR INSTRUCTIONS FOR SEPARATION OF THE CAP ON THE VEHICLE'S BODY

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SENTINEL0

Same model, other years

All model years | All Startrans models

Other Startrans models, 2011

Sources

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