The Used Car Index

2023 Subaru Solterra problems

NHTSA lists 42 complaints for the 2023 Subaru Solterra, 5 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as SUBARU SOLTERRA.

At a glance

Complaints
42
With crash
5
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
2
Park outside recalls
0
Recall potential units (maximum)
1,024,407
Investigations
0
Open investigations
0
Manufacturer communications
181

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM1638.1%
UNKNOWN OR OTHER1331.0%
FORWARD COLLISION AVOIDANCE1023.8%
POWER TRAIN614.3%
SERVICE BRAKES614.3%
VEHICLE SPEED CONTROL614.3%
STRUCTURE49.5%
VISIBILITY/WIPER49.5%
BACK OVER PREVENTION37.1%
ENGINE37.1%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING6
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL4
STRUCTUREBODY4
BACK OVER PREVENTIONWARNINGS3
VISIBILITYDEFROSTER/DEFOGGER/HVAC SYSTEM3
FORWARD COLLISION AVOIDANCEWARNINGS2
STRUCTUREFRAME AND MEMBERS2
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ELECTRICAL SYSTEM12V/24V/48V BATTERY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic1433.3%0.83
mechanical failure921.4%0.85
loss of control716.7%0.86
noise or comfort614.3%0.68
visibility or lighting511.9%0.87
fluid or fuel leak12.4%0.61
Severities
LabelCountShare of taggedMean confidence
moderate1945.2%0.90
low1433.3%0.61
high819.0%0.88
none12.4%0.62

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 42 tagged complaints of 42 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

25V744000

Date: 2025-10-30. Systems: BACK OVER PREVENTION.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the (excerpt)

Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25. (excerpt)

Do not drive: No. Park outside: No.

25V577000

Date: 2025-09-04. Systems: VISIBILITY.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative. (excerpt)

Consequence: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash. (excerpt)

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Sub (excerpt)

Do not drive: No. Park outside: No.

23V064000

Date: 2023-02-09. Systems: WHEELS.

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.

Consequence: Wheel detachment while driving can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

Do not drive: Yes. Park outside: No.

22V444000

Date: 2022-06-23. Systems: WHEELS.

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

Consequence: A wheel detaching from a moving vehicle can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.

Do not drive: Yes. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

181 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM124
EQUIPMENT44
UNKNOWN OR OTHER28
ENGINE10
POWER TRAIN8
WHEELS6
ENGINE AND ENGINE COOLING4
EXTERIOR LIGHTING3

11037943

Date: 2026-10-05. Type: Other. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This announcement provides information on a new software update for the Midtronics Dss and DCA machines.

11037936

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

This Bulletin was developed to help prevent water intrusion at the rear tail light connector.

11037940

Date: 2026-09-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides paint code information for 2027 model year vehicles.

11037930

Date: 2026-09-15. Type: Other. Systems: UNKNOWN OR OTHER.

This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.

11037927

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.

11037929

Date: 2026-09-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.

11036807

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.

11036801

Date: 2026-08-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Bulletin provided diagnostic procedure information to be followed when addressing Dark Current / Parasitic Draw concerns on Subaru EV vehicles.

11036796

Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

11036797

Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SOLTERRA42

Same model, other years

All model years | All Subaru models

Other Subaru models, 2023

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Subaru&model=Solterra&year=2023"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.