Defect: Terex south Dakota, Inc. (Terex) is recalling certain 2015-2018 Terex C4000, C5000, C6000, and General digger derricks. The welds between the coupler and hex shaft may be undersized, causing them to fail and the auger to fall unexpectedly.
Consequence: If the auger falls, it can increase the risk of injury to the user or bystanders.
Remedy: Terex will notify owners, and dealers will either repair the weld or replace the affected component, free of charge. The recall began October 3, 2018. Owners may contact Terex customer service at 1-605-882-4000. Terex's number for this recall is SN665.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
STRUCTURE
1
10199093
Date: 2021-06-23. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
PA698 Digger Derrick ANSI Standard Decal; Provides decals indicating the ANSI standard which apply to Digger Derricks. Some unit built in 2021 may have the ANSI decal installed for Aerial devices.
10153363
Date: 2018-12-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Instruction on how to override the boom interlock if an equipment malfunction stops operation. It gives information on how to safely lower the booms for storage and transport.
10144774
Date: 2018-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Notice to sellers of Terex equipment into California about new regulations. Posted on web site and sent to rental customers, dealers, and installers.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.