Defect: TEREX IS RECALLING CERTAIN MODEL YEAR 2000 AND 2001 HR37M AND HR40M UTILITY TRUCKS MANUFACTURED FROM NOVEMBER 2000 THROUGH DECEMBER 2001. THE AERIAL DEVICES INSTALLED ON THESE TRUCKS MAY CONTAIN A LOWER BOOM LIFT CYLINDER WITH DEFECTIVE COMPONENTS. THE MATERIAL USED TO PRODUCE THE CYLINDER ROD ENDS WAS NOT TO SPECIFICATIONS.
Consequence: THE CYLINDER ROD ENDS MAY CRACK CAUSING THE CYLINDER TO DISCONNECT WHILE IN USE. PERSONAL INJURY OR DEATH CAN OCCUR TO THE USER OR TO PERSONS AROUND THE VEHICLE.
Remedy: TEREX WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CYLINDER ROD ENDS FOR CRACKS. DEALERS WILL ALSO TEST THE CYLINDER MATERIAL FOR HARDNESS. THE SAFETY RECALL BEGAN ON AUGUST 30, 2011. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892 OR EMAIL TO UTILITIES.WARRANTY@TEREX.COM.
Defect: TEREX TELELECT, INC. IS RECALLING 192 MY 1999 THROUGH 2001 HR37 AND HR40 UTILITY TRUCKS MANUFACTURED FROM JUNE 21, 1999 THROUGH JANUARY 30, 2001, WHICH UTILIZE HYDRAULIC CYLINDER 437250D TO LIFT THE LOWER BOOM ASSEMBLY. THESE UNITS WERE BUILT WITH ROD EYE MATERIAL THAT WAS NOT TO SPECIFICATION IN THE LIFT CYLINDER.
Consequence: THE ROD EYE MATERIAL MAY FAIL AND ALLOW THE BOOM AND PLATFORM TO FALL, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH TO THE OPERATOR OR PERSONS NEAR THE VEHICLE.
Remedy: TEREX WILL NOTIFY OWNERS AND REPLACE THE LOWER BOOM LIFT CYLINDER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 29, 2009. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.