THIS INVESTIGATION WAS OPENED AFTER AFLEET SUPERVISOR SUBMITTED A VOQ ON A MODEL YEAR 2008 THOMAS BUILT EF SCHOOL BUS AND REPORTED THAT THE ACCELERATOR PEDAL WILL STICK AND WON'T RELEASE. THIS PROBLEM OCCURRED ON ONE OF THE FLEET BUSES AND THE DRIVER HAD TO FREE THE PEDAL BY HAND. ODI CONDUCTED A FIELD VISIT AND CONFIRMED BY INSPECTION THAT PUSHING AT THE PEDAL'S BASE (POSITION NEAREST THE DRIVER)
THIS INVESTIGATION WAS OPENED AFTER ODI WAS INFORMED BY THE NEW YORK STATE DOT THAT HANDLES ON THE SIDE EMERGENCY PUSH OUT WINDOWS WERE BEING SNAPPED OFF AS PERSONNEL WERE PERFORMING TRANSIT BUS INSPECTIONS. DAIMLER'S INTERNAL INVESTIGATION FOUND THAT BUSES BUILT FROM OCTOBER 30, 2008 TO MARCH 25, 2009 HAD ASSEMBLY LINE PERSONNEL UNFAMILIAR WITH THE CORRECT WINDOW INSTALLATION PROCEDURES.THESE BUS
THIS INVESTIGATION WAS OPENED AFTER ODI LEARNED THAT DURING IN SERVICE INSPECTIONS CONDUCTED BY THE NEW YORK DOT, THEY IDENTIFIED BUSES ON WHICH THE SIDE WHEELCHAIR DOORWOULD BECOME AJAR DURING THE DRIVING PORTION OF THE INSPECTION.ALLEGEDLY, UNDER CERTAIN CIRCUMSTANCES, WHEN THE DOOR BECOMES AJAR, THE SERVICE BRAKES APPLY AND THE BUS CANNOT BE MOVED UNTIL THE DRIVER GETS OUT OF THE BUS AND SECURE
Systems: STRUCTURE.
Linked campaign numbers: None listed.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
1
10128814
Date: 2014-07-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
13_Gentech DEF Coolant-Flow Solenoid, Testing and Replacement_24-13
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.