The Used Car Index

2004 Thomas Built Buses SAF-T-Liner problems

No complaints are listed for the 2004 Thomas Built Buses SAF-T-Liner. Zero is not confirmed in this build. See the source and coverage notes below.

Data build 2026-10-09.

NHTSA lists this vehicle as THOMAS BUILT BUSES SAF-T-LINER.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
25,643
Investigations
1
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

See new recalls and investigations this week.

1 recalls.

07V289000

Date: 2007-07-03. Systems: STEERING.

Defect: CERTAIN FREIGHTLINER SCHOOL BUSES AND TRUCKS MANUFACTURED FROM OCTOBER 23, 2004, TO MARCH 21, 2006. DURING THE STEERING COLUMN MANUFACTURING PROCESS TWO WELDS MAY HAVE BEEN MISSING.

Consequence: COLUMNS WITH TWO WELDS MISSING MAY FATIGUE AND FRACTURE AND ALLOW THE STEERING WHEEL TO PROGRESSIVELY BE MOVED OUT OF ITS NORMAL POSITION WHICH MAY CAUSE THE STEERING TO RESPOND DIFFERENTLY THAN EXPECTED. IF THIS CONDITION IS IGNORED, A CRASH MAY OCCUR.

Remedy: FREIGHTLINER WILL NOTIFY OWNERS AND INSPECT AND REPAIR THE AFFECTED VEHICLE FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2007. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

EA07002

Opened: 2007-01-30. Closed: 2007-07-12.

STEERING COLUMN WELD CRACKS

AS A RESULT OF THE ODI INVESTIGATION, FREIGHTLINER HAS AGREED TO RECALL (NUMBER 07V-289) ALL OF THE VEHICLES MANUFACTURED WITH STEERING COLUMNS POTENTIALLY MISSING WELDS.THE RECALL REMEDY WILL INVOLVE INSPECTING THE RECALLED VEHICLES FOR MISSING WELDS AND IF FOUND REPLACE THE STEERING COLUMN.EARLY WARNING AGGREGATE DATA SUBMITTED TO NHTSA BY FREIGHTLINER SUGGESTED THAT A STEERING PROBLEM (EWR CODE

Systems: STEERING.

Linked campaign numbers: 07V289000.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
ENGINE AND ENGINE COOLING1

10037207

Date: 2010-10-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

FREIGHTLINER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES WITH WEBASTO HEATER PLUMBING MAY HAVE TWO HOSES INSTALLED INCORRECTLY. *RM

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • This record lists no complaint under this name, and zero is not confirmed in this data build; the notes below give the reason.
  • NHTSA lists complaints for this model year under related names: SAF-T-LINER HDX (2). They are counted on those records, not here. Zero is not confirmed for this name.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SAF-T-LINER0

Same model, other years

All model years | All Thomas Built Buses models

Other Thomas Built Buses models, 2004

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Thomas+Built+Buses&model=SAF-T-Liner&year=2004"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.