Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPO (excerpt)
Consequence: IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS. (excerpt)
Remedy: THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
ENGINE
1
EQUIPMENT
1
FUEL SYSTEM, DIESEL
1
10124129
Date: 2014-10-10. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
14CSA20 EGR Valve Actuator Kit P/N E23539699
10046720
Date: 2012-09-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL.
THOMAS BUILT: WHEN DIESEL EXHAUST FLUID (DEF) SYSTEM SITS FOR EXTENDED LENGTH OF TIME, THE TANK MAY CRYSTALLIZE AROUND FLOAT ON DEF LEVEL SENDING UNIT TUBE AND NEEDS CLEANING OR IT CAN CAUSE FLOAT TO STICK. MODEL SAF-T-LINER C2. NO MODEL YEARS LISTED. *PE
10045180
Date: 2012-07-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
THOMAS BUILT BUSES: GENTECH LOW COOLANT LEVEL SENSORS, WITH MOUNTED SURGE TANKS, ARE MISDIAGNOSED DUE TO FAULT CODE DURING TEMPORARY LOW COOLANT LEVEL IN SURGE TANK DURING ENGINE WARM UP. *PE
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.