No complaints are listed for the 2002 Thomas HDX. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as THOMAS HDX.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
4 recalls.
Date: 2007-03-23. Systems: SERVICE BRAKES, AIR.
Defect: CERTAIN MY 2000 THROUGH 2003 THOMAS BUILT HDX AND MVP-ER SCHOOL BUSES MANUFACTURED BETWEEN APRIL 23, 2000, AND NOVEMBER 14, 2003. THE SERVICE AIR BRAKE PEDAL, FOR BOTH NON-ADJUSTABLE AND ADJUSTABLE BRAKE PEDALS, MAY CONTACT THE FRONT STRUCTURE ON THE BUS, LIMITING THE MAXIMUM BRAKE FORCE AVAILABLE.
Consequence: INSUFFICIENT AIR BRAKE PRESSURE MAY CAUSE EXTENDED STOPPING DISTANCES WITHOUT PRIOR WARNING, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: THOMAS BUILT WILL NOTIFY OWNERS AND REPAIR THE AFFECTED BUSES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS CAN CONTACT THOMAS BUILT AT 336-889-4871 OR CONTACT FREIGHTLINER AT 800-547-0712.
Do not drive: No. Park outside: No.
Date: 2005-08-03. Systems: OTHER.
Defect: CERTAIN 2002-2005 MY THOMAS BUILT MINOTOUR, CONVENTIONAL, MVP-ER, ER, HDX, AND MVP-EF MODEL SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 8, 2002, AND MARCH 8, 2005, EQUIPPED WITH SPECIALTY MFG "5" SERIES STOP ARMS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN STATES OTHER THAN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARY (excerpt)
Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION. (excerpt)
Remedy: FOR THOSE BUSES OPERATED IN OR NEAR ANY OF THE STATES LISTED ABOVE, THOMAS BUILT IS ENCOURAGING THE BUS OWNERS TO OBTAIN THE REPLACEMENT SWITCH. FOR THOSE BUSES OPERATED IN THE WARMER STATES, DEALERS WILL REPLACE THE SWITCH UPON OWNER REQUEST. FOR THOSE CUSTOMERS WHO REQUEST THE REMEDY, THOMAS BUILT WILL REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER (excerpt)
Do not drive: No. Park outside: No.
Date: 2005-07-25. Systems: OTHER.
Defect: CERTAIN 2002-2005 MY THOMAS BUILT MINOTOUR, CONVENTIONAL, MVP-ER, ER, HDX, AND MVP-EF MODEL SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 8, 2002, AND MARCH 8, 2005, EQUIPPED WITH SPECIALTY MFG "5" SERIES STOP ARMS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETT (excerpt)
Consequence: SHOULD THE STOP ARM NOT PERFORM PROPERLY, A CHILD OR PEDESTRIAN MAY BE ENDANGERED BY PASSING VEHICLES SHOULD THE MOTORIST NOT STOP AT THE CORRECT LOCATION. (excerpt)
Remedy: THOMAS BUILT WILL NOTIFY ITS OWNERS AND REPLACE THE ORIGINAL SWITCH WITH A SWITCH PACK THAT IS NOT SENSITIVE TO EXTREME COLD WEATHER AND WILL INSPECT TO ENSURE THE MICROSWITCH HEATER WIRING IS PROPERLY CONNECTED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2005. OWNERS MAY CONTACT THOMAS BUILT'S CUSTOMER SUPPORT OFFICE AT 336-889-4871. (excerpt)
Do not drive: No. Park outside: No.
Date: 2005-04-01. Systems: STEERING.
Defect: CERTAIN 2001-2004 MY THOMAS BUILT MVP-EF, ER TRANSIT, MVP-ER, HD, AND HDX SCHOOL BUSES MANUFACTURED BETWEEN SEPTEMBER 24, 2000, AND MARCH 4, 2004. THE TIE ROD ASSEMBLY CAN FRACTURE AND FAIL, POSSIBLY RESULTING IN COMPLETE SEPARATION.
Consequence: TIE ROD FAILURE CAN POSSIBLY RESULT IN COMPLETE WHEEL SEPARATION AND A VEHICLE CRASH COULD OCCUR.
Remedy: THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE TIE ROD ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN SEPTEMBER 6, 2005. OWNERS MAY CONTACT THOMAS BUILT AT (WE DO NOT YET HAVE A TELEPHONE NUMBER).
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
PE07054
Opened: 2007-11-09. Closed: 2008-03-04.
EMERGENCY DOOR HANDLE FAILURE
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROU
Systems: STRUCTURE.
Linked campaign numbers: 08V087000.
PE07029
Opened: 2007-06-20. Closed: 2007-11-29.
SIDE ELECTRICAL FUSE PANEL FIRES
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER BECOMING AWARE OF TWO SCHOOL BUS FIRES THAT STARTED IN THE SIDE MOUNTED ELECTRICAL FUSE PANEL ON A PAIR OF THOMAS BUILT SCHOOL BUSES.THEFLEET OWNER HAD REPORTED THE BUS INTERIORS FILLED WITH SMOKE, CERTAIN ELECTRICAL DEVICES BECAME INOPERATIVE, AND THE BUSES STALLED. THE TWO BUSES INVOLVED IN THE FIRE INCIDENTS HAVE CONSECUT
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 07V544000.
PE07008
Opened: 2007-02-12. Closed: 2007-04-16.
RESTRICTED BRAKE PEDAL MOVEMENT
ODI WAS CONTACTED BY THE NEW YORK DOT WHO REPORTEDSEVERAL BUSES FAILED BRAKING TESTS WHEN BEING TESTED DURING AN ANNUAL INSPECTION. THE SUBJECT SCHOOL BUSES ARE OPTIONED WITH AN ADJUSTABLE FOOT PEDAL POSITIONING DEVICE THAT ALLOWS THE DRIVER TO RAISE AND LOWER THE BRAKE PEDAL HEIGHT TO SUIT HIS/HER SEATING POSITION.WHEN THE LOWEST PEDAL POSITION IS SELECTED (BY A BUTTON ON THE DASHBOARD), NYDOT RE
Systems: SERVICE BRAKES, AIR.
Linked campaign numbers: 07V137000.
Manufacturer communications
3 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 1 |
|---|
| FUEL SYSTEM, GASOLINE | 1 |
|---|
| SERVICE BRAKES, AIR | 1 |
|---|
| STRUCTURE | 1 |
|---|
10161118
Date: 2019-04-16. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
SS: 1034235 TBB Fault 6341/ 286 Fuel level out of Calibration
10034604
Date: 2008-07-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, SERVICE BRAKES, AIR.
THOMAS BUILT: IT HAS BEEN DETERMINED THAT CERTAIN MODEL BUSES, ER-HD, HDX AND MVP-EF UNITS, HAVE THE VON #70 S-CAM BRACKETS THAT COULD DEVELOP CRACKS IN THE LOWER PORTION. *PE
10025902
Date: 2008-02-14. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
THOMAS BUILT BUSES: THERE HAVE BEEN REPORTS OF THE FORWARD DOOR LEAF HEX SHAFT BREAKING. *PE