Date: 2005-04-27. Systems: ENGINE AND ENGINE COOLING.
Defect: CERTAIN MY 2000-2003 FREIGHTLINER, THOMAS MVP SCHOOL BUS AND WESTERN STARS TRUCKS MANUFACTURED BETWEEN NOVEMBER 19, 2000, AND MARCH 30, 2005, AND EQUIPPED WITH WEBASTO COOLANT HEATERS, MODEL DBW 2010, ASSEMBLED WITH WEBASTO BURNER TUBES, P/N 303046/26533A. THE STAINLESS STEEL BURNER TUBE IS MADE OUT OF A MATERIAL THAT IS NOT TO SPECIFICATION AND COULD FAIL PREMATURELY.
Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy: THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND REPLACE THE SUBJECT BURNER TUBES WITH NEW CERTIFIED BURNER TUBES AT NO COST TO THE OWNER. THE RECALL BEGAN ON NOVEMBER 16, 2005. OWNERS MAY CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 1-336-889-4871 OR CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
SERVICE BRAKES, AIR
1
10036588
Date: 2010-11-29. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, AIR.
THOMAS BUILT BUS: ALL MODELS OF THOMAS BUSES USING AUTOMATIC SLACK ADJUSTERS. THE AUTOMATIC SLACK ADJUSTERS ARE ROUTINELY BEING ADJUSTED BY SOME OPERATORS AND SERVICE TECHNICIANS TO MAKE BRAKE PUSHROD STROKE APPEAR TO BE WITH LEGAL BRAKE ADJUSTMENT LIMITS, OR TO COMPENSATE FOR MIS-DIAGNOSED OUT OF
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.