The Used Car Index

2021 Thor Motor Coach Delano problems

NHTSA lists 2 complaints for the 2021 Thor Motor Coach Delano, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as THOR MOTOR COACH DELANO.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
463
Investigations
0
Open investigations
0
Manufacturer communications
5

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
COMMUNICATION150.0%
FORWARD COLLISION AVOIDANCE150.0%
LANE DEPARTURE150.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints
COMMUNICATIONAUTO CRASH NOTIFICATION1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTURELANE KEEP1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control150.0%0.88
noise or comfort150.0%0.43
Severities
LabelCountShare of taggedMean confidence
low150.0%0.71
moderate150.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

20V444000

Date: 2020-07-29. Systems: AIR BAGS, ELECTRICAL SYSTEM, SEATS.

Defect: Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and da (excerpt)

Consequence: If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants. (excerpt)

Remedy: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

5 manufacturer communications.

Communications by system
SystemCount
BACK OVER PREVENTION2
SERVICE BRAKES2
ELECTRICAL SYSTEM1

10200513

Date: 2021-08-19. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly,

10200514

Date: 2021-08-19. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly,

10197979

Date: 2021-06-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongo

10197980

Date: 2021-06-09. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.

MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from the bolt, and in the worst case and with ongo

10186660

Date: 2021-01-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Procedure for retrofitting units with an Onan 3.2 kW diesel generator to have hour meter function with Firefly system.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DELANO2

Same model, other years

All model years | All Thor Motor Coach models

Other Thor Motor Coach models, 2021

Sources

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