The Used Car Index

2022 Thor Motor Coach Sanctuary problems

NHTSA lists 3 complaints for the 2022 Thor Motor Coach Sanctuary, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as THOR MOTOR COACH SANCTUARY.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,374
Investigations
0
Open investigations
0
Manufacturer communications
7

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM266.7%
POWER TRAIN133.3%
Top subsystems
SystemSubsystemComplaints
ELECTRICAL SYSTEMALTERNATOR/GENERATOR/REGULATOR2

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic3100.0%0.95
Severities
LabelCountShare of taggedMean confidence
low266.7%0.95
moderate133.3%0.72

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

23V447000

Date: 2023-06-27. Systems: EQUIPMENT.

Defect: Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.

Consequence: A bike rack that detaches from the vehicle increases the risk of a crash.

Remedy: Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.

Do not drive: No. Park outside: No.

22V300000

Date: 2022-05-05. Systems: EQUIPMENT.

Defect: Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

7 manufacturer communications.

Communications by system
SystemCount
BACK OVER PREVENTION2
SEATS2
STRUCTURE2
ELECTRICAL SYSTEM1
EQUIPMENT1
SEAT BELTS1

10236360

Date: 2023-05-03. Type: Service Bulletin/Repair Instructions. Systems: SEAT BELTS.

The seatbelts for the rear, side facing seats may be too long for some passengers.

10220385

Date: 2022-09-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Wood stiles are delaminating due to the vendor changing the glue used for the wrapped stiles.

10200513

Date: 2021-08-19. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly,

10200514

Date: 2021-08-19. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly,

10200457

Date: 2021-08-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SEATS.

MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the s

10200458

Date: 2021-08-12. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

MBAG has determined that on certain Mercedes-Benz Sprinter vehicles that are equipped with electrically adjustable front swivel-seats, the seat wiring harness may be improperly routed or mounted within the swivel-seat frame and could become pinched and damaged during the electric adjustment of the s

10198565

Date: 2021-06-28. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

On certain Model Year 2020 Sprinter vehicles, the screws for the front door hinges may not have been tightened according to specification. If the door hinge screws are not tightened with the specified amount of torque, itA?A A s possible that the pre-tensioning force of the screw could decrease and

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SANCTUARY3

Same model, other years

All model years | All Thor Motor Coach models

Other Thor Motor Coach models, 2022

Sources

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